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| Local call: 0845 0770 787 | STD call: 01256 783390 | |
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| Click on your Designjet model below to view all error codes: | |||
| Designjet 1xx | Designjet 500 | Designjet 1050 / 1055 | Designjet 5000 / 5500 |
| Designjet 2xx | Designjet 510 | Designjet 2xxx/3xxx CP | Designjet T series |
| Designjet 3xx | Designjet 750 / 755 | Designjet 4000 | Designjet Z series |
| Designjet 4xx | Designjet 800 | Designjet 4500 | |
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| Designjet 100, Designjet 110, Designjet 111, Designjet 120, Designjet 130 error codes | |||
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To be advised
|
Designjet
1xx error codes explained |
Return
to top of page
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| Designjet 230 & Designjet 250 error codes | |||
| To be advised |
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| Designjet 330 & 350 error codes | |||
| To be advised |
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|
Designjet 430, Designjet 450, Designjet 455, Designjet 488 error
codes |
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| Designjet 430 / 450 error | Cartridge + data + media error | ||
| Primary error code explained | |||
| Designjet
500 error codes |
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| Designjet 500 01:10 error | Electronics module failure | Return to top of page | |
| Designjet 500 01:11 error | Electronics module fan failure | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 500 01:12 error | EEROM not configured correctly | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 500 01:13 error | Electronics module failure | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 500 02:10 error | Carriage failure | |
|
| Designjet 500 02:13 error | Carriage failure | ||
| Designjet 500 03:10 error | Power supply failure | ||
| Designjet 500 04:11 error | LAN card not detected | ||
| Designjet 500 05:09 error | Formatter or HP GL/2 card not detected | ||
| Designjet 500 05:10 error | Formatter not detected | ||
| Designjet 500 05:11 error | Formatter not detected | ||
| Designjet 500 06:03 error | Formatter hard drive not functioning | ||
| Designjet 500 08:11 error | Front panel not detected | ||
| Designjet 500 11:11 error | Trailing cable defective | ||
| Designjet 500 11:13 error | Printhead voltage: Possible trailing cable or carriage defective | ||
| Designjet 500 12:11 error | Attempt to resolve by cleaning printheads or possible defective carriage | ||
| Designjet 500 21:10 error | Service station failure | ||
| Designjet 500 21:11 error | Attempt to resolve by firmware upgrade or possible defective s/stn | ||
| Designjet 500 22:10 error | Ensure all inks are genuine HP or possible Ink supply station failure | ||
| Designjet 500 41:10 error | Paper axis (X-Axis) motor failure | ||
| Designjet 500 41:13 error | Paper axis motor encoder failure | ||
| Designjet 500 42:10 error | Scan axis (Y-Axis) motor failure | ||
| Designjet 500 43:10 error | Vacuum fan failure | ||
| Designjet 500 43:11 error | Vacuum fan not detected | ||
| Designjet 500 56:10 error | Drive roller encoder sensor failure | ||
| Designjet 500 56:13 error | Drive roller encoder sensor failure | ||
| Designjet 500 61:04 error | Firmware error, attempt to resolve by firmware upgrade | ||
| Designjet 500 61:05 error | Communication problem, try new driver & different connection method | ||
| Designjet 500 62:03 error | Parallel port communication error, call us to discuss | ||
| Designjet 500 63:03 error | LAN card communication error, attempt firmware upgrade | ||
| Designjet 500 64:03 error | USB port communication error, attempt firmware upgrade | ||
| Designjet 500 64:04 error | USB port communication error, attempt firmware upgrade | ||
| Designjet 500 65:03 error | Communication error, attempt firmware upgrade / driver upgrade | ||
| Designjet 500 71:04 error | Formatter issue, attempt firmware upgrade | ||
| Designjet 500 71:06 error | Out of memory, request quote for memory upgrade | ||
| Designjet 500 72:04 error | Scan axis firmware error, attempt firmware upgrade | ||
| Designjet 500 73:04 error | Servo error, Possible new electronics module | ||
| Designjet 500 79:04 error | Firmware error, attempt firmware upgrade | ||
| Designjet 500 81:01 error | Paper axis shutdown, possible defective encoder disk | ||
| Designjet 500 81:11 error | Paper axis shutdown, possible defective encoder disk | ||
| Designjet 500 85:10 error | Paper axis encoder error, possible defective encoder/sensor | ||
| Designjet 500 86:01 error | Carriage axis shutdown | ||
| Designjet 500 86:11 error | Carriage axis shutdown | ||
| Designjet 500 86:13 error | Carriage axis shutdown, attempt firmware upgrade | ||
| Designjet 500 87:13 error | Possible defective carriage assembly | ||
| Designjet 500 93:10 error | Ink system failure, check inks are ok & genuine HP, possible tubes assy | ||
| |
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| Designjet
510 error codes |
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| Designjet 510 01:10 error | Electronics module failure | Return to top of page | |
| Designjet 510 01:11 error | Electronics module fan failure | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 510 01:12 error | EEROM not configured correctly | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 510 01:13 error | Electronics module failure | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 510 02:10 error | Carriage failure | |
|
| Designjet 510 02:13 error | Carriage failure | ||
| Designjet 510 03:10 error | Power supply failure | ||
| Designjet 510 04:11 error | LAN card not detected | ||
| Designjet 510 05:09 error | Formatter or HP GL/2 card not detected | ||
| Designjet 510 05:10 error | Formatter not detected | ||
| Designjet 510 05:11 error | Formatter not detected | ||
| Designjet 510 06:03 error | Formatter hard drive not functioning | ||
| Designjet 510 08:11 error | Front panel not detected | ||
| Designjet 510 11:11 error | Trailing cable defective | ||
| Designjet 510 11:13 error | Printhead voltage: Possible trailing cable or carriage defective | ||
| Designjet 510 12:11 error | Attempt to resolve by cleaning printheads or possible defective carriage | ||
| Designjet 510 21:10 error | Service station failure | ||
| Designjet 510 21:11 error | Attempt to resolve by firmware upgrade or possible defective s/stn | ||
| Designjet 510 22:10 error | Ensure all inks are genuine HP or possible Ink supply station failure | ||
| Designjet 510 41:10 error | Paper axis (X-Axis) motor failure | ||
| Designjet 510 41:13 error | Paper axis motor encoder failure | ||
| Designjet 510 42:10 error | Scan axis (Y-Axis) motor failure | ||
| Designjet 510 43:10 error | Vacuum fan failure | ||
| Designjet 510 43:11 error | Vacuum fan not detected | ||
| Designjet 510 56:10 error | Drive roller encoder sensor failure | ||
| Designjet 510 56:13 error | Drive roller encoder sensor failure | ||
| Designjet 510 61:04 error | Firmware error, attempt to resolve by firmware upgrade | ||
| Designjet 510 61:05 error | Communication problem, try new driver & different connection method | ||
| Designjet 510 62:03 error | Parallel port communication error, call us to discuss | ||
| Designjet 510 63:03 error | LAN card communication error, attempt firmware upgrade | ||
| Designjet 510 64:03 error | USB port communication error, attempt firmware upgrade | ||
| Designjet 510 64:04 error | USB port communication error, attempt firmware upgrade | ||
| Designjet 510 65:03 error | Communication error, attempt firmware upgrade / driver upgrade | ||
| Designjet 510 71:04 error | Formatter issue, attempt firmware upgrade | ||
| Designjet 510 71:06 error | Out of memory, request quote for memory upgrade | ||
| Designjet 510 72:04 error | Scan axis firmware error, attempt firmware upgrade | ||
| Designjet 510 73:04 error | Servo error, Possible new electronics module | ||
| Designjet 510 79:04 error | Firmware error, attempt firmware upgrade | ||
| Designjet 510 81:01 error | Paper axis shutdown, possible defective encoder disk | ||
| Designjet 510 81:11 error | Paper axis shutdown, possible defective encoder disk | ||
| Designjet 510 85:10 error | Paper axis encoder error, possible defective encoder/sensor | ||
| Designjet 510 86:01 error | Carriage axis shutdown | ||
| Designjet 510 86:11 error | Carriage axis shutdown | ||
| Designjet 510 86:13 error | Carriage axis shutdown, attempt firmware upgrade | ||
| Designjet 510 87:13 error | Possible defective carriage assembly | ||
| Designjet 510 93:10 error | Ink system failure, check inks are ok & genuine HP, possible tubes assy | ||
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| Designjet 750 & Designjet 755 error codes | |||
| Designjet 750 010001 error | Window sensor defective, front panel required | Return to top of page | |
| Designjet 750 010020 error | ROM test failure, possible main PCA | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 750 010021 error | DRAM failure replace main PCA | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 750 010022 error | Swath RAM failure, replace main PCA | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 750 010023 error | EEROM failure, clear EEROM / Replace main PCA | |
|
| Designjet 750 010024 error | Pen interface failure, replace main PCA | ||
| Designjet 750 010030 error | Internal communication error | ||
| Designjet 750 010032 error | Internal communication error | ||
| Designjet 750 010033 error | Internal communication error | ||
| Designjet 750 010034 error | Internal communication error | ||
| Designjet 750 010040 error | X-Axis servo error | ||
| Designjet 750 010041 error | Y-Axis servo error | ||
| Designjet 750 010050 error | Defective Postscript SIMM | ||
| Designjet 750 010060 error | Primer motor failure | ||
| Designjet 750 010080 error | RS-232 data overflow | ||
| Designjet 750 020001 error | Memory error, try turning off queuing & adding more RAM | ||
| Designjet 750 020002 error | Memory error, try turning off queuing & adding more RAM | ||
| Designjet 750 02002x error | Firmware error, replace Postscript SIMM | ||
| Designjet 750 030010 error | Service station error | ||
| Designjet 750 04xxxx error | MIO error, check MIO setup | ||
| Designjet 750 040601 error | Incorrect MIO card | ||
| Designjet 750 05xxxx error | MIO system error | ||
| Designjet 750 06030A error | Mark Position not found, possible carriage assy | ||
| Designjet 750 06030B error | Bad ambient temperature | ||
| Designjet 750 060308 error | Problem with pen voltage | ||
| Designjet 750 060309 error | Problem with pen voltage | ||
| Designjet 750 070000 error | Unable to calibrate drop detect | ||
| Designjet 750 070005 error | Calibration problem | ||
| Designjet 750 070006 error | Calibration problem | ||
| Designjet 750 070007 error | Calibration problem | ||
| Designjet 750 070008 error | Calibration problem | ||
| Designjet 750 070010 error | False drops detected, check your power supply is not noisy | ||
| Designjet 750 070020 error | Drop detect error | ||
| Designjet 750 070030 error | Drop detect error | ||
| Designjet 750 070100 error | Firmware error | ||
| Designjet 750 0000D8 error | Firmware error | ||
| Designjet 750 080001 error | Postscript error | ||
| Designjet 755 010001 error | Window sensor defective, front panel required | ||
| Designjet 755 010020 error | ROM test failure, possible main PCA | ||
| Designjet 755 010021 error | DRAM failure replace main PCA | ||
| Designjet 755 010022 error | Swath RAM failure, replace main PCA | ||
| Designjet 755 010023 error | EEROM failure, clear EEROM / Replace main PCA | ||
| Designjet 755 010024 error | Pen interface failure, replace main PCA | |
|
| Designjet 755 010030 error | Internal communication error | ||
| Designjet 755 010032 error | Internal communication error | ||
| Designjet 755 010033 error | Internal communication error | ||
| Designjet 755 010034 error | Internal communication error | ||
| Designjet 755 010040 error | X-Axis servo error | ||
| Designjet 755 010041 error | Y-Axis servo error | ||
| Designjet 755 010050 error | Defective Postscript SIMM | ||
| Designjet 755 010060 error | Primer motor failure | ||
| Designjet 755 010080 error | RS-232 data overflow | ||
| Designjet 755 020001 error | Memory error, try turning off queuing & adding more RAM | ||
| Designjet 755 020002 error | Memory error, try turning off queuing & adding more RAM | ||
| Designjet 755 02002x error | Firmware error, replace Postscript SIMM | ||
| Designjet 755 030010 error | Service station error | ||
| Designjet 755 04xxxx error | MIO error, check MIO setup | ||
| Designjet 755 040601 error | Incorrect MIO card | ||
| Designjet 755 05xxxx error | MIO system error | ||
| Designjet 755 06030A error | Mark Position not found, possible carriage assy | ||
| Designjet 755 06030B error | Bad ambient temperature | ||
| Designjet 755 060308 error | Problem with pen voltage | ||
| Designjet 755 060309 error | Problem with pen voltage | ||
| Designjet 755 070000 error | Unable to calibrate drop detect | ||
| Designjet 755 070005 error | Calibration problem | ||
| Designjet 755 070006 error | Calibration problem | ||
| Designjet 755 070007 error | Calibration problem | ||
| Designjet 755 070008 error | Calibration problem | ||
| Designjet 755 070010 error | False drops detected, check your power supply is not noisy | ||
| Designjet 755 070020 error | Drop detect error | ||
| Designjet 755 070030 error | Drop detect error | ||
| Designjet 755 070100 error | Firmware error | ||
| Designjet 755 0000D8 error | Firmware error | ||
| Designjet 755 080001 error | Postscript error | ||
| |
|||
| Designjet 800 error codes | |||
| Designjet 800 01:10 error | Electronics module failure | Return to top of page | |
| Designjet 800 01:11 error | Electronics module fan failure | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 800 01:12 error | EEROM not configured correctly | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 800 01:13 error | Electronics module failure | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 800 02:10 error | Carriage failure | |
|
| Designjet 800 02:13 error | Carriage failure | ||
| Designjet 800 03:10 error | Power supply failure | ||
| Designjet 800 04:11 error | LAN card not detected | ||
| Designjet 800 05:09 error | Formatter or HP GL/2 card not detected | ||
| Designjet 800 05:10 error | Formatter not detected | ||
| Designjet 800 05:11 error | Formatter not detected | ||
| Designjet 800 06:03 error | Formatter hard drive not functioning | ||
| Designjet 800 08:11 error | Front panel not detected | ||
| Designjet 800 11:11 error | Trailing cable defective | ||
| Designjet 800 11:13 error | Printhead voltage: Possible trailing cable or carriage defective | ||
| Designjet 800 12:11 error | Attempt to resolve by cleaning printheads or possible defective carriage | ||
| Designjet 800 21:10 error | Service station failure | ||
| Designjet 800 21:11 error | Attempt to resolve by firmware upgrade or possible defective s/stn | ||
| Designjet 800 22:10 error | Ensure all inks are genuine HP or possible Ink supply station failure | ||
| Designjet 800 41:10 error | Paper axis (X-Axis) motor failure | ||
| Designjet 800 41:13 error | Paper axis motor encoder failure | ||
| Designjet 800 42:10 error | Scan axis (Y-Axis) motor failure | ||
| Designjet 800 43:10 error | Vacuum fan failure | ||
| Designjet 800 43:11 error | Vacuum fan not detected | ||
| Designjet 800 56:10 error | Drive roller encoder sensor failure | ||
| Designjet 800 56:13 error | Drive roller encoder sensor failure | ||
| Designjet 800 61:04 error | Firmware error, attempt to resolve by firmware upgrade | ||
| Designjet 800 61:05 error | Communication problem, try new driver & different connection method | ||
| Designjet 800 62:03 error | Parallel port communication error, call us to discuss | ||
| Designjet 800 63:03 error | LAN card communication error, attempt firmware upgrade | ||
| Designjet 800 64:03 error | USB port communication error, attempt firmware upgrade | ||
| Designjet 800 64:04 error | USB port communication error, attempt firmware upgrade | ||
| Designjet 800 65:03 error | Communication error, attempt firmware upgrade / driver upgrade | ||
| Designjet 800 71:04 error | Formatter issue, attempt firmware upgrade | ||
| Designjet 800 71:06 error | Out of memory, request quote for memory upgrade | ||
| Designjet 800 72:04 error | Scan axis firmware error, attempt firmware upgrade | ||
| Designjet 800 73:04 error | Servo error, Possible new electronics module | ||
| Designjet 800 79:04 error | Firmware error, attempt firmware upgrade | ||
| Designjet 800 81:01 error | Paper axis shutdown, possible defective encoder disk | ||
| Designjet 800 81:11 error | Paper axis shutdown, possible defective encoder disk | ||
| Designjet 800 85:10 error | Paper axis encoder error, possible defectice encoder/sensor | ||
| Designjet 800 86:01 error | Carriage axis shutdown | ||
| Designjet 800 86:11 error | Carriage axis shutdown | ||
| Designjet 800 86:13 error | Carriage axis shutdown, attempt firmware upgrade | ||
| Designjet 800 87:13 error | Possible defective carriage assembly | ||
| Designjet 800 93:10 error | Ink system failure, check inks are ok & genuine HP, possible tubes assy | ||
| |
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| Designjet 1050 & Designjet 1055 error codes | |||
| Designjet 1050 0B0000 error | Bad Ambient Temperture Measured | Return to top of page | |
| Designjet 1050 0B0001 error | Bad Humidity Read | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 1050 0B0002 error | Bad IDS Pressure Read | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 1050 0B0003 error | ACDO Intrenal Channles Check Failure | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 1050 0B0004 error | Unable To Detect Pump | |
|
| Designjet 1050 0B0005 error | Unable To Detect Valve | ||
| Designjet 1050 0B0006 error | Trailing Cable Incorrectly Connected OR Fuse In Electronics Module Has Burned | ||
| Designjet 1050 0B0007 error | Unable To Detect Vacuum Fan | ||
| Designjet 1050 0B0008 error | Unable To Detect Cooling Fan | ||
| Designjet 1050 0B0009 error | Unable To Detect Aerosol Fan (Including On Right Cover) | ||
| Designjet 1050 0B000A error | Primer Shut Down Error | ||
| Designjet 1050 0B000B error | Pump Or Pressure Sensor Not Working | ||
| Designjet 1050 0B000C error | Serial Device ADC Test Failure | ||
| Designjet 1050 0B000D error | 24 V Source Test Failure | ||
| Designjet 1050 0B000E error | Short Circuit In Scan-Axis Motor | ||
| Designjet 1050 0000D8 error | External Library Error | ||
| Designjet 1050 01002D error | The Main PCA Cannot Communicate With The Carriage | ||
| Designjet 1050 010020 error | FirmWare DIMM Test Failure | ||
| Designjet 1050 010021 error | Memory Module Test Failure | ||
| Designjet 1050 010023 error | EEROM Test Failure | ||
| Designjet 1050 010028 error | EEROM Checksum Failure | ||
| Designjet 1050 010029 error | EEROM Write Failure | ||
| Designjet 1050 010040 error | Error In Paper-Axis Encoder Quadrature | ||
| Designjet 1050 010041 error | Error In Scan-Axis Encoder Quadrature | ||
| Designjet 1050 010042 error | Error In Service Station-Axis Encoder Quadrature | ||
| Designjet 1050 010050 error | PostScript Processing Error | ||
| Designjet 1050 01009X error | Error In Paper-Axis Motor Encoder | ||
| Designjet 1050 02xxxx error | PostScript/Firmware Error | ||
| Designjet 1050 04Cxxx error | EIO Accessories (EIO Card/Hard Disk Drive) Error | ||
| Designjet 1050 048xxx error | EIO Card Is From A Third Party Vendor May Not Be Fully Compliant With IIO Protocol Specification2.0 OR EIO Card Firmware Is Not Updated | |
|
| Designjet 1050 048500 error | There Are Too Many EIO Cards Connected To Printer | ||
| Designjet 1050 060300 error | One Of The Printheads Has Internal Electrical Problem | ||
| Designjet 1050 060301 error | One Of The Printheads Has Internal Electrical Problem | ||
| Designjet 1050 060305 error | Thermal Shutdown Error(One Of The Printheads Has Gone Above Maximum Temperature) | ||
| Designjet 1050 060306 error | Problem With Printhead Selection | ||
| Designjet 1050 060307 error | APA Regulation Failure | ||
| Designjet 1050 060308 error | APA Regulation Failure | ||
| Designjet 1050 060309 error | Problem With Setting The Voltage Of Printheads | ||
| Designjet 1050 06030A error | Error In Finding The Mark Encoder | ||
| Designjet 1050 06030B error | The Ambient Temperature Measured Is Out Of The Normal Range | ||
| Designjet 1050 070100 error | Firmware Error | ||
| Designjet 1050 080001 error | PostScript Error | ||
| Designjet 1050 09xxxx error | EIO Accessories (EIO Card/Hard Disk Drive) Error | ||
| Designjet 1050 09Axxx error | Internal Error | ||
| Designjet 1050 09A001 error | There Are Too Many Hard Disk Drives Connected To The Printer | ||
| Designjet 1050 09Bxxx error | Internal Error | ||
| Designjet 1050 09Cxxx error | Internal Error | ||
| Designjet 1050 0A0000 error | The Air Pressure Is Below The Minimum Requirement | ||
| Designjet 1050 0A0010 error | Problem In Pressurizing The Air System | ||
| Designjet 1050 0A0020 error | Error In Calibrating The APS Sensor | ||
| Designjet 1050 0A0030 error | Problem In Depressurizing Air System | ||
| Designjet 1050 0A0040 error | Ink Tubes Initialization Failure Due To Low Air Pressure | ||
| Designjet 1050 0A0050 error | The Printer Has Detected A Leak In The Tubes System Before The Life Of The System | ||
| Designjet 1050 0A0060 error | The Printer Has Detected A Leak In The Tubes System After The Life Of The System | ||
| Designjet 1050 0A0070 error | The Backup EEROM Contents Stored In The Tubes Systems Are Not Consistent With The Ones Required By The Firmware | ||
| Designjet 1050 0C0030 error | Bad Drop Detector | ||
| Designjet 1050 0C0032 error | Drop Detector Not Calibrated For All Printheads | ||
| Designjet 1050 0C1000 error | Primer Not Calibrated | ||
| Designjet 1050 0C1001 error | Primer Shutdown Error | ||
| Designjet 1050 0D00 error | System Error Code Related To The Multi-roll Feeder | ||
| Designjet 1055 0B0000 error | Bad Ambient Temperture Measured | ||
| Designjet 1055 0B0001 error | Bad Humidity Read | ||
| Designjet 1055 0B0002 error | Bad IDS Pressure Read | ||
| Designjet 1055 0B0003 error | ACDO Intrenal Channles Check Failure | ||
| Designjet 1055 0B0004 error | Unable To Detect Pump | ||
| Designjet 1055 0B0005 error | Unable To Detect Valve | ||
| Designjet 1055 0B0006 error | Trailing Cable Incorrectly Connected OR Fuse In Electronics Module Has Burned | |
|
| Designjet 1055 0B0007 error | Unable To Detect Vacuum Fan | ||
| Designjet 1055 0B0008 error | Unable To Detect Cooling Fan | ||
| Designjet 1055 0B0009 error | Unable To Detect Aerosol Fan (Including On Right Cover) | ||
| Designjet 1055 0B000A error | Primer Shut Down Error | ||
| Designjet 1055 0B000B error | Pump Or Pressure Sensor Not Working | ||
| Designjet 1055 0B000C error | Serial Device ADC Test Failure | ||
| Designjet 1055 0B000D error | 24 V Source Test Failure | ||
| Designjet 1055 0B000E error | Short Circuit In Scan-Axis Motor | ||
| Designjet 1055 0000D8 error | External Library Error | ||
| Designjet 1055 01002D error | The Main PCA Cannot Communicate With The Carriage | ||
| Designjet 1055 010020 error | FirmWare DIMM Test Failure | ||
| Designjet 1055 010021 error | Memory Module Test Failure | ||
| Designjet 1055 010023 error | EEROM Test Failure | ||
| Designjet 1055 010028 error | EEROM Checksum Failure | ||
| Designjet 1055 010029 error | EEROM Write Failure | ||
| Designjet 1055 010040 error | Error In Paper-Axis Encoder Quadrature | ||
| Designjet 1055 010041 error | Error In Scan-Axis Encoder Quadrature | ||
| Designjet 1055 010042 error | Error In Service Station-Axis Encoder Quadrature | ||
| Designjet 1055 010050 error | PostScript Processing Error | ||
| Designjet 1055 01009X error | Error In Paper-Axis Motor Encoder | ||
| Designjet 1055 02xxxx error | PostScript/Firmware Error | ||
| Designjet 1055 04Cxxx error | EIO Accessories (EIO Card/Hard Disk Drive) Error | ||
| Designjet 1055 048xxx error | EIO Card Is From A Third Party Vendor May Not Be Fully Compliant With IIO Protocol Specification2.0 OR EIO Card Firmware Is Not Updated | ||
| Designjet 1055 048500 error | There Are Too Many EIO Cards Connected To Printer | ||
| Designjet 1055 060300 error | One Of The Printheads Has Internal Electrical Problem | ||
| Designjet 1055 060301 error | One Of The Printheads Has Internal Electrical Problem | ||
| Designjet 1055 060305 error | Thermal Shutdown Error (One Of The Printheads Has Gone Above Maximum Temperature) | ||
| Designjet 1055 060306 error | Problem With Printhead Selection | ||
| Designjet 1055 060307 error | APA Regulation Failure | ||
| Designjet 1055 060308 error | APA Regulation Failure | ||
| Designjet 1055 060309 error | Problem With Setting The Voltage Of Printheads | |
|
| Designjet 1055 06030A error | Error In Finding The Mark Encoder | ||
| Designjet 1055 06030B error | The Ambient Temperature Measured Is Out Of The Normal Range | ||
| Designjet 1055 070100 error | Firmware Error | ||
| Designjet 1055 080001 error | PostScript Error | ||
| Designjet 1055 09xxxx error | EIO Accessories (EIO Card/Hard Disk Drive) Error | ||
| Designjet 1055 09Axxx error | Internal Error | ||
| Designjet 1055 09A001 error | There Are Too Many Hard Disk Drives Connected To The Printer | ||
| Designjet 1055 09Bxxx error | Internal Error | ||
| Designjet 1055 09Cxxx error | Internal Error | ||
| Designjet 1055 0A0000 error | The Air Pressure Is Below The Minimum Requirement | ||
| Designjet 1055 0A0010 error | Problem In Pressurizing The Air System | ||
| Designjet 1055 0A0020 error | Error In Calibrating The APS Sensor | ||
| Designjet 1055 0A0030 error | Problem In Depressurizing Air System | ||
| Designjet 1055 0A0040 error | Ink Tubes Initialization Failure Due To Low Air Pressure | ||
| Designjet 1055 0A0050 error | The Printer Has Detected A Leak In The Tubes System Before The Life Of The System | ||
| Designjet 1055 0A0060 error | The Printer Has Detected A Leak In The Tubes System After The Life Of The System | ||
| Designjet 1055 0A0070 error | The Backup EEROM Contents Stored In The Tubes Systems Are Not Consistent With The Ones Required By The Firmware | ||
| Designjet 1055 0C0030 error | Bad Drop Detector | ||
| Designjet 1055 0C0032 error | Drop Detector Not Calibrated For All Printheads | ||
| Designjet 1055 0C1000 error | Primer Not Calibrated | ||
| Designjet 1055 0C1001 error | Primer Shutdown Error | ||
| Designjet 1055 0D00 error | System Error Code Related To The Multi-roll Feeder | ||
| |
|||
| Designjet 2500CP, Designjet 2800CP, Designjet 3500CP, Designjet 3800CP error codes | |||
| Designjet 2000 010020 error | The CheckSum Read On The Flash SIMM Is Incorrect | Return to top of page | |
| Designjet 2000 010021 error | The Base DRAM Or The RAM SIMM Tests Failed | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 2000 010022 error | The SWATH RAM Test Failed | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 2000 010023 error | A Fuse On The Main PCA Has Blown | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 2000 010025 error | Problem Initializing The Encoder Pulse Generator | |
|
| Designjet 2000 010030 error | One Of The Two Interconnect Boards Not Detected | ||
| Designjet 2000 010031 error | The Printhead Primitive Driver ASIC Test Failed | ||
| Designjet 2000 010032 error | Fan Test Failed - Current Not Detected In One Or Both Fans | ||
| Designjet 2000 010033 error | The DC Motor ASIC Test Failed | ||
| Designjet 2000 010034 error | One Of The DC Motor Has Failed | ||
| Designjet 2000 010035 error | One Of The Stepper Motors Has Failed | ||
| Designjet 2000 010036 error | ADC Test Failure In The Main PCA | ||
| Designjet 2000 010037 error | ADC Test Failure In The Carriage PCA | ||
| Designjet 2000 010038 error | A Printhead Voltage Could Not Be Set - Main PCA Failure | ||
| Designjet 2000 010039 error | A Printhead Voltage Could Not Be Set - Carriage PCA Failure | ||
| Designjet 2000 010040 error | The Ambient Temperature Measured Is Out Of The Normal Range | ||
| Designjet 2000 010041 error | Problem In Setting The Printhead Voltage | ||
| Designjet 2000 010042 error | The Status Of One Of The Optical Sensors Is Not Stable When It Should Be | ||
| Designjet 2000 010100 error | Error Reading In The EEROM | ||
| Designjet 2000 010101 error | An Action Outside The EEROM Limits Has Been Performed | ||
| Designjet 2000 010102 error | Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read | ||
| Designjet 2000 010110 error | The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode | ||
| Designjet 2000 010111 error | The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised | ||
| Designjet 2000 010120 error | The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode | ||
| Designjet 2000 010121 error | One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area | ||
| Designjet 2000 020000 error | Error In Finding The Primer Home Position | ||
| Designjet 2000 020001 error | Error In Finding The Elevator Home Position | ||
| Designjet 2000 020002 error | Error In Finding The Refill Arm Home Position | ||
| Designjet 2000 020003 error | Error In Finding The refill Stepper Motor Home Position | ||
| Designjet 2000 020004 error | Error In Finding The Service Station Home Position | ||
| Designjet 2000 020005 error | Elevator Has A Problem Reaching A Desired Position | ||
| Designjet 2000 020006 error | The Refill Position In The Y-axis In Not Calibrated | ||
| Designjet 2000 020010 error | Problem With Fine Movement of The Y-Axis Motor | ||
| Designjet 2000 020011 error | Error During Initialization Of The Y-Axis | ||
| Designjet 2000 040xxx error | MIO Card Error | ||
| Designjet 2000 040601 error | The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions | |
|
| Designjet 2000 050000 error | The Line Sensor Has Problems Finding The Mark Encoder | ||
| Designjet 2000 060000 error | The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light | ||
| Designjet 2000 060200 error | Incompatible Firmware And Carriage PCA | ||
| Designjet 2000 060399 error | Incompatible Firmware And Line Sensor | ||
| Designjet 2000 07xxxx error | Firmware Error | ||
| Designjet 2000 08xxxx error | PostScript Error | ||
| Designjet 2000 080001 error | Hard Disk Drive Installed Without PostScript | ||
| Designjet 2000 09xxxx error | Problem With The Hard Disk | ||
| Designjet 2000 09004 error | PostScript Installed Without The Hard Disk Drive | ||
| Designjet 2500 010020 error | The CheckSum Read On The Flash SIMM Is Incorrect | ||
| Designjet 2500 010021 error | The Base DRAM Or The RAM SIMM Tests Failed | ||
| Designjet 2500 010022 error | The SWATH RAM Test Failed | ||
| Designjet 2500 010023 error | A Fuse On The Main PCA Has Blown | ||
| Designjet 2500 010025 error | Problem Initializing The Encoder Pulse Generator | ||
| Designjet 2500 010030 error | One Of The Two Interconnect Boards Not Detected | ||
| Designjet 2500 010031 error | The Printhead Primitive Driver ASIC Test Failed | ||
| Designjet 2500 010032 error | Fan Test Failed - Current Not Detected In One Or Both Fans | ||
| Designjet 2500 010033 error | The DC Motor ASIC Test Failed | ||
| Designjet 2500 010034 error | One Of The DC Motor Has Failed | ||
| Designjet 2500 010035 error | One Of The Stepper Motors Has Failed | ||
| Designjet 2500 010036 error | ADC Test Failure In The Main PCA | ||
| Designjet 2500 010037 error | ADC Test Failure In The Carriage PCA | ||
| Designjet 2500 010038 error | A Printhead Voltage Could Not Be Set - Main PCA Failure | ||
| Designjet 2500 010039 error | A Printhead Voltage Could Not Be Set - Carriage PCA Failure | ||
| Designjet 2500 010040 error | The Ambient Temperature Measured Is Out Of The Normal Range | ||
| Designjet 2500 010041 error | Problem In Setting The Printhead Voltage | ||
| Designjet 2500 010042 error | The Status Of One Of The Optical Sensors Is Not Stable When It Should Be | ||
| Designjet 2500 010100 error | Error Reading In The EEROM | ||
| Designjet 2500 010101 error | An Action Outside The EEROM Limits Has Been Performed | ||
| Designjet 2500 010102 error | Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read | ||
| Designjet 2500 010110 error | The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is Initialised In Service Mode | |
|
| Designjet 2500 010111 error | The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised | ||
| Designjet 2500 010120 error | The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode | ||
| Designjet 2500 010121 error | One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area | ||
| Designjet 2500 025000 error | Error In Finding The Primer Home Position | ||
| Designjet 2500 025001 error | Error In Finding The Elevator Home Position | ||
| Designjet 2500 025002 error | Error In Finding The Refill Arm Home Position | ||
| Designjet 2500 025003 error | Error In Finding The refill Stepper Motor Home Position | ||
| Designjet 2500 025004 error | Error In Finding The Service Station Home Position | ||
| Designjet 2500 025005 error | Elevator Has A Problem Reaching A Desired Position | ||
| Designjet 2500 025006 error | The Refill Position In The Y-axis In Not Calibrated | ||
| Designjet 2500 020010 error | Problem With Fine Movement of The Y-Axis Motor | ||
| Designjet 2500 020011 error | Error During Initialization Of The Y-Axis | ||
| Designjet 2500 040xxx error | MIO Card Error | ||
| Designjet 2500 040601 error | The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions | ||
| Designjet 2500 050000 error | The Line Sensor Has Problems Finding The Mark Encoder | ||
| Designjet 2500 060000 error | The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light | ||
| Designjet 2500 060200 error | Incompatible Firmware And Carriage PCA | ||
| Designjet 2500 060399 error | Incompatible Firmware And Line Sensor | ||
| Designjet 2500 07xxxx error | Firmware Error | ||
| Designjet 2500 08xxxx error | PostScript Error | ||
| Designjet 2500 080001 error | Hard Disk Drive Installed Without PostScript | ||
| Designjet 2500 09xxxx error | Problem With The Hard Disk | ||
| Designjet 2500 09004 error | PostScript Installed Without The Hard Disk Drive | ||
| Designjet 3000 010020 error | The CheckSum Read On The Flash SIMM Is Incorrect | ||
| Designjet 3000 010021 error | The Base DRAM Or The RAM SIMM Tests Failed | ||
| Designjet 3000 010022 error | The SWATH RAM Test Failed | ||
| Designjet 3000 010023 error | A Fuse On The Main PCA Has Blown | ||
| Designjet 3000 010025 error | Problem Initializing The Encoder Pulse Generator | ||
| Designjet 3000 010030 error | One Of The Two Interconnect Boards Not Detected | ||
| Designjet 3000 010031 error | The Printhead Primitive Driver ASIC Test Failed | ||
| Designjet 3000 010032 error | Fan Test Failed - Current Not Detected In One Or Both Fans | |
|
| Designjet 3000 010033 error | The DC Motor ASIC Test Failed | ||
| Designjet 3000 010034 error | One Of The DC Motor Has Failed | ||
| Designjet 3000 010035 error | One Of The Stepper Motors Has Failed | ||
| Designjet 3000 010036 error | ADC Test Failure In The Main PCA | ||
| Designjet 3000 010037 error | ADC Test Failure In The Carriage PCA | ||
| Designjet 3000 010038 error | A Printhead Voltage Could Not Be Set - Main PCA Failure | ||
| Designjet 3000 010039 error | A Printhead Voltage Could Not Be Set - Carriage PCA Failure | ||
| Designjet 3000 010040 error | The Ambient Temperature Measured Is Out Of The Normal Range | ||
| Designjet 3000 010041 error | Problem In Setting The Printhead Voltage | ||
| Designjet 3000 010042 error | The Status Of One Of The Optical Sensors Is Not Stable When It Should Be | ||
| Designjet 3000 010100 error | Error Reading In The EEROM | ||
| Designjet 3000 010101 error | An Action Outside The EEROM Limits Has Been Performed | ||
| Designjet 3000 010102 error | Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read | ||
| Designjet 3000 010110 error | The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode | ||
| Designjet 3000 010111 error | The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised | ||
| Designjet 3000 010120 error | The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode | ||
| Designjet 3000 010121 error | One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area | ||
| Designjet 3000 030000 error | Error In Finding The Primer Home Position | ||
| Designjet 3000 030001 error | Error In Finding The Elevator Home Position | ||
| Designjet 3000 030002 error | Error In Finding The Refill Arm Home Position | ||
| Designjet 3000 030003 error | Error In Finding The refill Stepper Motor Home Position | ||
| Designjet 3000 030004 error | Error In Finding The Service Station Home Position | ||
| Designjet 3000 030005 error | Elevator Has A Problem Reaching A Desired Position | ||
| Designjet 3000 030006 error | The Refill Position In The Y-axis In Not Calibrated | ||
| Designjet 3000 020010 error | Problem With Fine Movement of The Y-Axis Motor | ||
| Designjet 3000 020011 error | Error During Initialization Of The Y-Axis | ||
| Designjet 3000 040xxx error | MIO Card Error | ||
| Designjet 3000 040601 error | The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions | |
|
| Designjet 3000 050000 error | The Line Sensor Has Problems Finding The Mark Encoder | ||
| Designjet 3000 060000 error | The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light | ||
| Designjet 3000 060200 error | Incompatible Firmware And Carriage PCA | ||
| Designjet 3000 060399 error | Incompatible Firmware And Line Sensor | ||
| Designjet 3000 07xxxx error | Firmware Error | ||
| Designjet 3000 08xxxx error | PostScript Error | ||
| Designjet 3000 080001 error | Hard Disk Drive Installed Without PostScript | ||
| Designjet 3000 09xxxx error | Problem With The Hard Disk | ||
| Designjet 3000 09004 error | PostScript Installed Without The Hard Disk Drive | ||
| Designjet 3500 010020 error | The CheckSum Read On The Flash SIMM Is Incorrect | ||
| Designjet 3500 010021 error | The Base DRAM Or The RAM SIMM Tests Failed | ||
| Designjet 3500 010022 error | The SWATH RAM Test Failed | ||
| Designjet 3500 010023 error | A Fuse On The Main PCA Has Blown | ||
| Designjet 3500 010025 error | Problem Initializing The Encoder Pulse Generator | ||
| Designjet 3500 010030 error | One Of The Two Interconnect Boards Not Detected | ||
| Designjet 3500 010031 error | The Printhead Primitive Driver ASIC Test Failed | ||
| Designjet 3500 010032 error | Fan Test Failed - Current Not Detected In One Or Both Fans | ||
| Designjet 3500 010033 error | The DC Motor ASIC Test Failed | ||
| Designjet 3500 010034 error | One Of The DC Motor Has Failed | ||
| Designjet 3500 010035 error | One Of The Stepper Motors Has Failed | ||
| Designjet 3500 010036 error | ADC Test Failure In The Main PCA | ||
| Designjet 3500 010037 error | ADC Test Failure In The Carriage PCA | ||
| Designjet 3500 010038 error | A Printhead Voltage Could Not Be Set - Main PCA Failure | ||
| Designjet 3500 010039 error | A Printhead Voltage Could Not Be Set - Carriage PCA Failure | ||
| Designjet 3500 010040 error | The Ambient Temperature Measured Is Out Of The Normal Range | ||
| Designjet 3500 010041 error | Problem In Setting The Printhead Voltage | ||
| Designjet 3500 010042 error | The Status Of One Of The Optical Sensors Is Not Stable When It Should Be | ||
| Designjet 3500 010100 error | Error Reading In The EEROM | ||
| Designjet 3500 010101 error | An Action Outside The EEROM Limits Has Been Performed | ||
| Designjet 3500 010102 error | Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read | ||
| Designjet 3500 010110 error | The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode | ||
| Designjet 3500 010111 error | The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised | ||
| Designjet 3500 010120 error | The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode | |
|
| Designjet 3500 010121 error | One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area | ||
| Designjet 3500 035000 error | Error In Finding The Primer Home Position | ||
| Designjet 3500 035001 error | Error In Finding The Elevator Home Position | ||
| Designjet 3500 035002 error | Error In Finding The Refill Arm Home Position | ||
| Designjet 3500 035003 error | Error In Finding The refill Stepper Motor Home Position | ||
| Designjet 3500 035004 error | Error In Finding The Service Station Home Position | ||
| Designjet 3500 035005 error | Elevator Has A Problem Reaching A Desired Position | ||
| Designjet 3500 035006 error | The Refill Position In The Y-axis is Not Calibrated | ||
| Designjet 3500 020010 error | Problem With Fine Movement of The Y-Axis Motor | ||
| Designjet 3500 020011 error | Error During Initialization Of The Y-Axis | ||
| Designjet 3500 040xxx error | MIO Card Error | ||
| Designjet 3500 040601 error | The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions | ||
| Designjet 3500 050000 error | The Line Sensor Has Problems Finding The Mark Encoder | ||
| Designjet 3500 060000 error | The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light | ||
| Designjet 3500 060200 error | Incompatible Firmware And Carriage PCA | ||
| Designjet 3500 060399 error | Incompatible Firmware And Line Sensor | ||
| Designjet 3500 07xxxx error | Firmware Error | ||
| Designjet 3500 08xxxx error | PostScript Error | ||
| Designjet 3500 080001 error | Hard Disk Drive Installed Without PostScript | ||
| Designjet 3500 09xxxx error | Problem With The Hard Disk | ||
| Designjet 3500 09004 error | PostScript Installed Without The Hard Disk Drive | ||
| |
|||
| Designjet 4000 error codes | |||
| Designjet 4000 01.0:03 error | Error Impact 12C Channel | Return to top of page | |
| Designjet 4000 01.0:10 error | Problem With The Gamut PCI PCA | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 4000 01.1:10 error | Problem With The PrintMech PCA | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 4000 01.2:10 error | ISS PCA Faulty - Humidity Sensor Out Of Scale Or NVM Backup Failure | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 4000 02:10 error | Encoder Seems To Be Wrong | |
|
| Designjet 4000 02.1:10 error | Problem With The Carriage PCA | ||
| Designjet 4000 03:10 error | Problem With The Power Supply Unit | ||
| Designjet 4000 05.1:10 error | CPU Fan Is Stopped Or Burnt | ||
| Designjet 4000 05.3:10 error | Main Memory Size Failure | ||
| Designjet 4000 06:03 error | NVM File Has Bad CRC | ||
| Designjet 4000 06:10 error | Main NVM Failure - Not Detected, Read/Write Failed Or Readback Error | ||
| Designjet 4000 07:10 error | Aerosol Fan Drive Burnt | ||
| Designjet 4000 08:10 error | Problem With Front Panel | ||
| Designjet 4000 11:10 error | Trailing Cable Does Not Seem To Be Detected | ||
| Designjet 4000 13.n:10 error | Problem Starting Acumen Supplies | ||
| Designjet 4000 21:03 error | Service Station Servo Shutdown | ||
| Designjet 4000 21:12 error | Fail Moving Service Station | ||
| Designjet 4000 21:13 error | Problem With The Service Station | ||
| Designjet 4000 23:10 error | Problem With The APS | ||
| Designjet 4000 24:03 error | Ink Setup failure(Ink Supply Tubes Purge Failed) | ||
| Designjet 4000 24:10 error | Broken Bag Detected in Ink Cartridge | ||
| Designjet 4000 26.0:01 error | Bad Contact Detected In ISS Slot 0 Floater | ||
| Designjet 4000 26.1:01 error | Bad Contact Detected In ISS Slot 1 Floater | ||
| Designjet 4000 26.2:01 error | Bad Contact Detected In ISS Slot 2 Floater | ||
| Designjet 4000 26.3:01 error | Bad Contact Detected In ISS Slot 3 Floater | ||
| Designjet 4000 26.n:10 error | Order Of Ink Supplies Incorrect | ||
| Designjet 4000 26:14 error | A Wrong Ink Cartridge Has Been Detected | ||
| Designjet 4000 27:03 error | An Error Has Occurred In Printhead Detection | ||
| Designjet 4000 27:14 error | A Wrong Printhead Has Been Detected | ||
| Designjet 4000 29.0:01 error | Printhead Cleaner Not Inserted Correctly In Slot 1 | ||
| Designjet 4000 29.1:01 error | Printhead Cleaner Not Inserted Correctly In Slot 2 | ||
| Designjet 4000 29.2:01 error | Printhead Cleaner Not Inserted Correctly In Slot 3 | ||
| Designjet 4000 29.3:01 error | Printhead Cleaner Not Inserted Correctly In Slot 4 | ||
| Designjet 4000 29.4:01 error | Printhead Cleaner Not Inserted Correctly In Slot 5 | ||
| Designjet 4000 29.5:01 error | Printhead Cleaner Not Inserted Correctly In Slot 6 | ||
| Designjet 4000 29.6:01 error | Printhead Cleaner Not Inserted Correctly In Slot 7 | |
|
| Designjet 4000 29.7:01 error | Printhead Cleaner Not Inserted Correctly In Slot 8 | ||
| Designjet 4000 41:03 error | Electrical Current Limit In Media-Axis Motor | ||
| Designjet 4000 41:10 error | Electrical Fault In Media-Axis Motor | ||
| Designjet 4000 42:03 error | Elecrtical Current Limit In Scan-Axis Motor | ||
| Designjet 4000 42:10 error | Electrical Fault In Scan-Axis Motor | ||
| Designjet 4000 43:10 error | Vacuum Fan Has Stopped Functioning | ||
| Designjet 4000 44:10 error | Problem With The Aerosol Fan | ||
| Designjet 4000 44:11 error | Aerosol Fan Not Connected | ||
| Designjet 4000 51:10 error | Window Sensor Failure | ||
| Designjet 4000 51.1:10 error | PHC Access Door Sensor Failure | ||
| Designjet 4000 52:10 error | Drop Detector Switch On/Off Failure | ||
| Designjet 4000 53:10 error | Media Sensor Failure | ||
| Designjet 4000 54:10 error | Media Lever Sensor failure | ||
| Designjet 4000 55:10 error | Problem With The Line Sensor | ||
| Designjet 4000 56:03 error | Analog Encoder Calibration Failed | ||
| Designjet 4000 56:10 error | Analog Encoder Calibration Failed | ||
| Designjet 4000 61:01 error | The File Format Is Incorrect And The Printer Cannot Process The Job | ||
| Designjet 4000 61:04.1 error | The Postscript Fonts Are Missing. Upgrade The Firmware | ||
| Designjet 4000 61:08.1 error | The File Cannot Be Printed Because It Is Password Protected | ||
| Designjet 4000 63:04 error | Input/Output Problem Through The Network Card | ||
| Designjet 4000 64:04 error | Input/Output Problem Through The USB Port | ||
| Designjet 4000 65:04 error | Input/Output Problem Through An Unknown Port | ||
| Designjet 4000 66:08 error | Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent | ||
| Designjet 4000 67:04 error | Input/Output Problem Through a Fireware Port | ||
| Designjet 4000 68:03 error | Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded untill the printer is restarted | ||
| Designjet 4000 71:03 error | Out of memory failure | ||
| Designjet 4000 71:04 error | Out of memory failure | ||
| Designjet 4000 71:19 error | Defult serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together | |
|
| Designjet 4000 72:04 error | Generic Firmware error | ||
| Designjet 4000 73:03 error | Servo error | ||
| Designjet 4000 74:00 error | Failed getting part number/serial number | ||
| Designjet 4000 74:01 error | Error uploading firmware | ||
| Designjet 4000 74:04 error | Old vacuum fan detected - upgrade the firmware | ||
| Designjet 4000 76:03 error | Out of disk space - data was lost | ||
| Designjet 4000 77:04 error | Embedded web server internal software error | ||
| Designjet 4000 79:03 error | Generic firmware error | ||
| Designjet 4000 79:04 error | Generic firmware error | ||
| Designjet 4000 79.1:04 error | CDS server lost connection with client | ||
| Designjet 4000 81:01 error | Paper servo shutdown | ||
| Designjet 4000 81:03 error | It was impossible to correctly stop the servo before setting the encoder position | ||
| Designjet 4000 81:10 error | Fail starting paper motor | ||
| Designjet 4000 85:03 error | Problem finding the drive roller zero | ||
| Designjet 4000 86:01 error | Carriage servo shutdown | ||
| Designjet 4000 86:03 error | Scan-axis lenght test failure | ||
| Designjet 4000 86:10 error | Initialising scan-axis motor failure | ||
| Designjet 4000 86:11 error | Scan-axis length too short | ||
| Designjet 4000 91:10 error | Repeated printhead issue | ||
| Designjet 4000 93:11 error | Unable to pressurise the IDS | ||
| Designjet 4000 98:02 error | Switching to lower performance due to printhead quality | ||
| |
|||
| Designjet 4500 error codes | |||
| Designjet 4500 01.0:03 error | Error Impact 12C Channel | Return to top of page | |
| Designjet 4500 01.0:10 error | Problem With The Gamut PCI PCA | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 4500 01.1:10 error | Problem With The PrintMech PCA | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 4500 01.2:10 error | ISS PCA Faulty - Humidity Sensor Out Of Scale Or NVM Backup Failure | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 4500 02:10 error | Encoder Seems To Be Wrong | |
|
| Designjet 4500 02.1:10 error | Problem With The Carriage PCA | ||
| Designjet 4500 03:10 error | Problem With The Power Supply Unit | ||
| Designjet 4500 05.1:10 error | CPU Fan Is Stoppede Or Burnt | ||
| Designjet 4500 05.3:10 error | Main Memory Size Failure | ||
| Designjet 4500 06:03 error | NVM File Has Bad CRC | ||
| Designjet 4500 06:10 error | Main NVM Failure - Not Detected, Read/Write Failed Or Readback Error | ||
| Designjet 4500 07:10 error | Aerosol Fan Drive Burnt | ||
| Designjet 4500 08:10 error | Problem With Front Panel | ||
| Designjet 4500 11:10 error | Trailing Cable Does Not Seem To Be Detected | ||
| Designjet 4500 13.n:10 error | Problem Starting Acumen Supplies | ||
| Designjet 4500 21:03 error | Service Station Servo Shutdown | ||
| Designjet 4500 21:12 error | Fail Moving Service Station | ||
| Designjet 4500 21:13 error | Problem With The Service Station | ||
| Designjet 4500 23:10 error | Problem With The APS | ||
| Designjet 4500 24:03 error | Ink Setup failure (Ink Supply Tubes Purge Failed) | ||
| Designjet 4500 24:10 error | Broken Bag Detected in Ink Cartridge | ||
| Designjet 4500 26.0:01 error | Bad Contact Detected In ISS Slot 0 Floater | ||
| Designjet 4500 26.1:01 error | Bad Contact Detected In ISS Slot 1 Floater | ||
| Designjet 4500 26.2:01 error | Bad Contact Detected In ISS Slot 2 Floater | ||
| Designjet 4500 26.3:01 error | Bad Contact Detected In ISS Slot 3 Floater | ||
| Designjet 4500 26.n:10 error | Order Of Ink Supplies Incorrect | ||
| Designjet 4500 26:14 error | A Wrong Ink Cartridge Has Been Detected | ||
| Designjet 4500 27:03 error | An Error Has Occurred In Printhead Detection | ||
| Designjet 4500 27:14 error | A Wrong Printhead Has Been Detected | ||
| Designjet 4500 29.0:01 error | Printhead Cleaner Not Inserted Correctly In Slot 1 | ||
| Designjet 4500 29.1:01 error | Printhead Cleaner Not Inserted Correctly In Slot 2 | ||
| Designjet 4500 29.2:01 error | Printhead Cleaner Not Inserted Correctly In Slot 3 | ||
| Designjet 4500 29.3:01 error | Printhead Cleaner Not Inserted Correctly In Slot 4 | ||
| Designjet 4500 29.4:01 error | Printhead Cleaner Not Inserted Correctly In Slot 5 | ||
| Designjet 4500 29.5:01 error | Printhead Cleaner Not Inserted Correctly In Slot 6 | ||
| Designjet 4500 29.6:01 error | Printhead Cleaner Not Inserted Correctly In Slot 7 | |
|
| Designjet 4500 29.7:01 error | Printhead Cleaner Not Inserted Correctly In Slot 8 | ||
| Designjet 4500 41:03 error | Electrical Current Limit In Media-Axis Motor | ||
| Designjet 4500 41:10 error | Electrical Fault In Media-Axis Motor | ||
| Designjet 4500 42:03 error | Electrical Current Limit In Scan-Axis Motor | ||
| Designjet 4500 42:10 error | Electrical Fault In Scan-Axis Motor | ||
| Designjet 4500 43:10 error | Vacuum Fan Has Stopped Functioning | ||
| Designjet 4500 44:10 error | Problem With The Aerosol Fan | ||
| Designjet 4500 44:11 error | Aerosol Fan Not Connected | ||
| Designjet 4500 51:10 error | Window Sensor Failure | ||
| Designjet 4500 51.1:10 error | PHC Access Door Sensor Failure | ||
| Designjet 4500 52:10 error | Drop Detector Switch On/Off Failure | ||
| Designjet 4500 53:10 error | Media Sensor Failure | ||
| Designjet 4500 54:10 error | Media Lever Sensor failure | ||
| Designjet 4500 55:10 error | Problem With The Line Sensor | ||
| Designjet 4500 56:03 error | Analog Encoder Calibration Failed | ||
| Designjet 4500 56:10 error | Analog Encoder Calibration Failed | ||
| Designjet 4500 61:01 error | The File Format Is Incorrect And The Printer Cannot Process The Job | ||
| Designjet 4500 61:04.1 error | The Postscript Fonts Are Missing. Upgrade The Firmware | ||
| Designjet 4500 61:08.1 error | The File Cannot Be Printed Because It Is Password Protected | ||
| Designjet 4500 63:04 error | Input/Output Problem Through The Network Card | ||
| Designjet 4500 64:04 error | Input/Output Problem Through The USB Port | ||
| Designjet 4500 65:04 error | Input/Output Problem Through An Unknown Port | ||
| Designjet 4500 66:08 error | Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent | ||
| Designjet 4500 67:04 error | Input/Output Problem Through a Fireware Port | ||
| Designjet 4500 68:03 error | Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded until the printer is restarted | ||
| Designjet 4500 71:03 error | Out of memory failure | ||
| Designjet 4500 71:04 error | Out of memory failure | ||
| Designjet 4500 71:19 error | Default serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together | |
|
| Designjet 4500 72:04 error | Generic Firmware error | ||
| Designjet 4500 73:03 error | Servo error | ||
| Designjet 4500 74:00 error | Failed getting part number/serial number | ||
| Designjet 4500 74:01 error | Error uploading firmware | ||
| Designjet 4500 74:04 error | Old vacuum fan detected - upgrade the firmware | ||
| Designjet 4500 76:03 error | Out of disk space - data was lost | ||
| Designjet 4500 77:04 error | Embedded web server internal software error | ||
| Designjet 4500 79:03 error | Generic firmware error | ||
| Designjet 4500 79:04 error | Generic firmware error | ||
| Designjet 4500 79.1:04 error | CDS server lost connection with client | ||
| Designjet 4500 81:01 error | Paper servo shutdown | ||
| Designjet 4500 81:03 error | It was impossible to correctly stop the servo before setting the encoder position | ||
| Designjet 4500 81:10 error | Fail starting paper motor | ||
| Designjet 4500 85:03 error | Problem finding the drive roller zero | ||
| Designjet 4500 86:01 error | Carriage servo shutdown | ||
| Designjet 4500 86:03 error | Scan-axis length test failure | ||
| Designjet 4500 86:10 error | Initialising scan-axis motor failure | ||
| Designjet 4500 86:11 error | Scan-axis length too short | ||
| Designjet 4500 91:10 error | Repeated printhead issue | ||
| Designjet 4500 93:11 error | Unable to pressurise the IDS | ||
| Designjet 4500 98:02 error | Switching to lower performance due to printhead quality | ||
| |
|||
| Designjet 5000 & Designjet 5500 error codes | |||
| Designjet 5000/5500 ffff ffff xxxxxxxx error | General firmware error | Return to top of page | |
| Designjet 5000 / 5500 ffff ffff 02b301b0 error | This error usually appears at the beginning of Printhead Alignment due to a firmware bug. If requent, upgrade firmware to A.02.xx | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet 5000 / 5500 ffff ffff 01dcxxxx error | There is a problem with the I/O Card (happens during power up) | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet 5000 / 5500 ffff ffff 030d0170 or 030d0171 error | At power-up, the Printer thinks it is smaller than 42 inches | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet 5000 / 5500 ffff ffff 031609xx error | This error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer. | |
|
| Designjet 5000 / 5500 ffff ffff 03450097 error | If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel ffff ffff 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release | ||
| Designjet 5000 / 5500 ffff ffff 036000bd error | This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service station fault. | ||
| Designjet 5000 / 5500 ffff ffff 036e0136 error | This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the printer. Re-boot the printer and error code should not appear again. | ||
| Designjet 5000 / 5500 01002D error (Non-Continuable) | The main PCA cannot communicate with the Carriage | ||
| Designjet 5000 / 5500 010023 error (Non-Continuable) | EEROM Test failure | ||
| Designjet 5000 / 5500 010030 error 034c095e | This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension). There is nothing wrong with the Printer. Re0boot the printer and error code should not appear again. | ||
| Designjet 5000 / 5500 010040 error | Error in Paper-axis Encoder quadrature | ||
| Designjet 5000 / 5500 010041 error | Error in Scan-axis Encoder quadrature | ||
| Designjet 5000 / 5500 010042 error | Error in Service Station-axis Encoder quadrature | ||
| Designjet 5000 / 5500 010090 error (Continuable) | Error in Paper-axis Motor Encoder | ||
| Designjet 5000 / 5500 010091 error (Continuable) | Error in Paper-axis Motor Encoder | ||
| Designjet 5000 / 5500 010092 error (Continuable) | Mark Encoder position not detected on Drive Roller | ||
| Designjet 5000 / 5500 011000 error | NIB Crash. Power printer off and on again using the power switch at the back of the printer | ||
| Designjet 5000 / 5500 040000 error 01E603D9 | This is an error that is related to the parallel port. It happens normally in new printers and only once (it is unlikely to happen again). Even if the error appears again, there is nothing wrong with the Printer. | |
|
| Designjet 5000 / 5500 050000 error (Continuable) | Lens has problems reading the Mark Encoder on the Drive Roller | ||
| Designjet 5000 / 5500 050001 error (Continuable) | Lens has problems reading the Mark Encoder on the Drive Roller | ||
| Designjet 5000 / 5500 06030C error | Bad line sensor | ||
| Designjet 5000 / 5500 06040C error | Line sensor not connected correctly | ||
| Designjet 5000 / 5500 0A0000 error | APS Failure | ||
| Designjet 5000 / 5500 0A0010 error | APS Failure | ||
| Designjet 5000 / 5500 0A0020 error | Error in calibrating the APS sensor | ||
| Designjet 5000 / 5500 0A0030 error | Problem in Depressurizing Air System | ||
| Designjet 5000 / 5500 0A0040 error | APS Failure | ||
| Designjet 5000 / 5500 0A0050 error (Non-Continuable) | The printer had detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed) | ||
| Designjet 5000 / 5500 0A0060 error (Non-Continuable) | The Printer has detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed) | ||
| Designjet 5000 / 5500 0A0070 error (Continuable) | The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware | ||
| Designjet 5000 / 5500 0B0000 error | Bad Ambient Temperature measured | ||
| Designjet 5000 / 5500 0B0001 error | Bad humidity read | ||
| Designjet 5000 / 5500 0B0002 error | Bad IDS pressure read | ||
| Designjet 5000 / 5500 0B0003 error | ADC0 Internal channels check Failure | ||
| Designjet 5000 / 5500 0B0004 error | APS Failure | ||
| Designjet 5000 / 5500 0B0005 error | APS Failure | ||
| Designjet 5000 / 5500 0B0006 error | The trailing cable has been incorrectly connected | ||
| Designjet 5000 / 5500 0B000X error | Unable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol) | ||
| Designjet 5000 / 5500 0B0010 xxxxxxxx error | This firmware error code is related to the detection of the printhead cleaners by the line sensor. It always happens during initialisation, while checking the printhead cleaners. In most cases, it is a problem of incorrectly inserted printhead cleaners, but it can also be caused by the service station. | ||
| Designjet 5000 / 5500 0B000A error | Primer Shutdown Error | ||
| Designjet 5000 / 5500 0B000B error | APS Failure | ||
| Designjet 5000 / 5500 0B000C error | Serial Device ADC test failure | ||
| Designjet 5000 / 5500 0B000D error | 24 V source test failure | ||
| Designjet 5000 / 5500 0B000E error | At power-up, the Printer thinks it is smaller than 42 inches. | ||
| Designjet 5500 0B000F error (Continuable) | Only applicable to Designjet 5500 series. Unable to detect the Heater. If this error appears, all settings related to the heater will disappear from the front panel. | ||
| Designjet 5000 / 5500 0C0030 error | Drop detect failure | ||
| Designjet 5000 / 5500 0C0032 error (Continuable) | Drop detector not calibrated or the calibration settings have been lost | ||
| Designjet 5000 / 5500 0C0040 error | Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect | |
|
| Designjet 5000 / 5500 0C00FF error | Print Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). This cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE. | ||
| Designjet 5000 / 5500 0C1000 error | Primer not calibrated or the calibration settings have been lost | ||
| Designjet 5000 / 5500 0C1001 error | Primer Shutdown Error | ||
| Designjet 5000 / 5500 0D0000 error | No media profiles available | ||
| Designjet 5000 / 5500 0D0000 033f019C | No media profiles available | ||
| Designjet 5000 / 5500 0D0002 error (Continuable) | Insufficient memory to Initialize HPGL2/RTL. The minimum memory required is 96 MB so verify memory installed on the printer. | ||
| Designjet 5000 / 5500 0D0003 xxxxxxxx error (Non-Continuable) | This error usually appears at the beginning of printhead alignment due to a firmware bug. If error appears frequently upgrade to firmware release A.02.xx | ||
| Designjet 5000 / 5500 0D0004 xxxxxxxx error (Non-Continuable) | This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer. Re-boot the printer and the error code should not appear again | ||
| Designjet 5000 / 5500 0D0005 03180382 error (Non-Continuable) | After cutting the media, the Printer cannot deactivate the cutter | ||
| Designjet 5000 / 5500 0FXXXX error (Non-Continuable) | A firmware error has occurred | ||
| Designjet 5000 / 5500 0F0200 00b007bc error | This is an error related to an internal crash involving media profiles and memory | ||
| Designjet 5000 / 5500 0F0200 00b007E5 error | Refer to System Error Code 0F0200 00b007bc | ||
| Designjet 5000 / 5500 0F0200 01E603d2 error | This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the printer | ||
| Designjet 5000 / 5500 0F0100 03180382 error (Non-Continable) | After cutting the media, the Printer cannot deactivate the cutter | ||
| Designjet 5000 / 5500 1f500XX error (Boot Failed) | This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective | ||
| Designjet 5000 / 5500 e50000 error | This is an error that is related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive and/or the Main PCA are defective. | ||
|
|||
| Designjet T610, T1100, T1120 | |||
| Designjet T series 01.0:YZ error | Communication with Main PCA failed | Return to top of page | |
| Designjet T series 01.1:YZ error | Error in the Print Mech PCA |
Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet T series 01.2:YZ error | Failure reading acumen chip of an ISS. | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet T series 02.1:YZ error | Problem with the Carriage PCA. | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet T series 03:YZ error | Problem with Power Supply Unit | |
|
| Designjet T series 03.0:10 error | Battery of Real Time Clock ran down | ||
| Designjet T series 06:YZ error | Failure reading/writing NVM in Hard Disk | ||
| Designjet T series 08:YZ error (excl. T1120) | No comms between Front Panel and Main PCA | ||
| Designjet T series 11:YZ error | Trailing cable does not seem to be detected | ||
| Designjet T series 21:YZ error | Fail moving Service Station | ||
| Designjet T series 21.1:YZ error | Fail moving the Primer Motor of the Service Station | ||
| Designjet T series 22.0:YZ error | Left Ink Supply Station error | ||
| Designjet T series 22.1:YZ error | Left Ink Supply Station error | ||
| Designjet T series 24:YZ error | Ink Setup failure (you must bring purgers) | ||
| Designjet T series 2x.n:10 error | Ink supply error found during IDS diagnostic test | ||
| Designjet T series 31:02 error | An error has been detected with the cutter | ||
| Designjet T series 31:03 error | Paper is loaded. While testing cutter, paper should not be loaded | ||
| Designjet T series 41:03 error | Media-Axis Motor failure | ||
| Designjet T series 41:YZ error | Electrical fault or current limit in Media-Axis Motor | ||
| Designjet T series 41.1:YZ error | Electrical fault or current limit in Media-Axis Motor | ||
| Designjet T series 42:03 error | Scan-Axis motor failure | ||
| Designjet T series 42:YZ error | Scan-Axis motor failure | ||
| Designjet T series 44:YZ error (excl. T1120) | Electrical error with Aerosol Fan or a connection error | ||
| Designjet T series 45:YZ error | An error with the Rewinder System has been detected | ||
| Designjet T series 47:03 error | Star wheels motor error | ||
| Designjet T series 47:YZ error | Star wheels motor error | ||
| Designjet T series 48:YZ error | PPS system failure | ||
| Designjet T series 51:YZ error | Window Sensor failure | ||
| Designjet T series 52:YZ error | The printer has detected a problem with the Drop Detector | ||
| Designjet T series 55:YZ error | Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. | ||
| Designjet T series 56:YZ error | Drive roller analog encoder sensor fail or calibration failed | ||
| Designjet T series 58:YZ error | The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor. | |
|
| Designjet T series 61:YZ error | The file format is incorrect and the Printer cannot process the job | ||
| Designjet T series 63:YZ error | Input/Output problem through the Network interface of the formatter | ||
| Designjet T series 64:YZ error | Input/Output problem through the USB port | ||
| Designjet T series 65:YZ error | Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error | ||
| Designjet T series 68:YZ error | Loss of engine counters tracking | ||
| Designjet T series 71:YZ error | Out of memory failure | ||
| Designjet T series 71:04 error (T610 only) | Out of memory failure | ||
| Designjet T series 71:19 error | Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together | ||
| Designjet T series 72:YZ error | A service calibration must be performed | ||
| Designjet T series 73:YZ error | Servo Error | ||
| Designjet T series 74:YZ error | Error uploading firmware update file | ||
| Designjet T series 74.1:YZ error | Error uploading media profile update file | ||
| Designjet T series 75.21:YZ error | The spittoons (Left Spittoon, Service Station) have reached 80% capacity | ||
| Designjet T series 75.22:YZ error | The spittoons (Left Spittoon, Service Station) are full | ||
| Designjet T series 76:YZ error | Hard disk drive is full | ||
| Designjet T series 77:YZ error | Web access application. the web server is not functioning correctly | ||
| Designjet T series 78:08 error | The job received can not be printed without borders on this paper | ||
| Designjet T series 78:1:YZ error | Media settings area missing in media settings file | ||
| Designjet T series 79:YZ error | Generic Firmware error | ||
| Designjet T series 79.1:YZ error | Recoverable firmware error that does not stop the printing process | |
|
| Designjet T series 81:YZ error | This error can occur because printer has been dropped during transportation, causing structural damage. Before troubleshooting check for structural damage. | ||
| Designjet T series 84:YZ error | Back tension servo shutdown (roll feeding) | ||
| Designjet T series 85:YZ error | Problem finding the Drive Roller zero | ||
| Designjet T series 86:YZ error | Possible paper jam | ||
| Designjet T series 87:YZ error | Problem finding the Scan-axi encoder reading | ||
| Designjet T series 93:YZ error | Unable to pressurize the Ink Delivery System. The ISS Motor does not move as expected | ||
| Designjet T series 94:YZ error | Colour calibration error | ||
| Designjet T series 94.1:YZ error | Profiling algorithm failed | ||
Designjet T series 98:YZ error |
Automatic backup print mode enabled | ||
|
|||
| Designjet T770, Designjet T790, Designjet T1200, Designjet T1200HD, Designjet T1300, Designjet T2300, Designjet T7100 | |||
| Designjet T series 01.0:YZ error | HCI queue does not end after 2 seconds - problem with formatter and/or main board | Return to top of page | |
| Designjet T series 01.1:YZ error | NVM backup: not found, read, write or read back error | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet T series 01.2:YZ error | Print mech PCA fault or NVM backup failure | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet T series 02.1:YZ error | Encoder seems to be wrong | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet T series 02.2:YZ error | Problem with the Carriage PCA | |
|
| Designjet T series 03:YZ error | Problem with Power Supply Unit | ||
| Designjet T series 05.1:YZ error | CPU Fan is stopped or burnt | ||
| Designjet T series 06:YZ error | Main NVM failure - not detected, read/write failed or readback error | ||
| Designjet T series 08:YZ error | Problem with the Front Panel | ||
| Designjet T series 11:YZ error | Trailing cable does not seem to be detected | ||
| Designjet T series 12.n:YZ error | Carriage & PCA Main doesn't detect pens | ||
| Designjet T series 21:YZ error | Fail moving Service Station | ||
| Designjet T series 21.1:YZ error | Service Station servo shutdown | ||
| Designjet T series 22.0:YZ error | ISS left BPSO error. (Supplies 0, 1, 2). | ||
| Designjet T series 22.1:YZ error | ISS left BPS1 error. (Supplies 3, 4, 5). | ||
| Designjet T series 24:YZ error | Ink Setup failure (Ink Delivery System (IDS) Tubes purge failed). | ||
| Designjet T series 26.n:YZ error | Order of Ink Supplies incorrect | ||
| Designjet T series 27:YZ error | An error has occurred in Printhead detection | ||
| Designjet T series 29.n:YZ error | An error has occurred in Printhead detection | ||
| Designjet T series 31:YZ error | An error has been detected with the cutter | ||
| Designjet T series 38:YZ error | An error has been detected with the Media Output Tray | ||
| Designjet T series 41:YZ error | Electrical fault or current limit in Media-Axis Motor | ||
| Designjet T series 41.1:YZ error | Electrical fault or current limit in Media-Axis Motor | ||
| Designjet T series 42:YZ error | Electrical fault or current limit in Scan-Axis Motor | ||
| Designjet T series 44:YZ error | Fan electrical fault, or not connected | ||
| Designjet T series 45:YZ error | An error with the Rewinder System has been detected | ||
| Designjet T series 47:YZ error | Star wheels motor error | ||
| Designjet T series 48:YZ error | PPS system failure | ||
| Designjet T series 51:YZ error | Window Sensor failure | ||
| Designjet T series 52:YZ error | The printer has detected a problem with the Drop Detector | ||
| Designjet T series 55:YZ error | Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. | ||
| Designjet T series 56:YZ error | Drive roller analog encoder sensor fail or calibration failed | ||
| Designjet T series 58:YZ error | The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor. | |
|
| Designjet T series 61:YZ error | The file format is incorrect and the Printer cannot process the job | ||
| Designjet T series 62:YZ error | PC Interface | ||
| Designjet T series 63:YZ error | Input/Output problem through the Network Card | ||
| Designjet T series 64:YZ error | Input/Output problem through the USB port | ||
| Designjet T series 65:YZ error | Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error | ||
| Designjet T series 66:YZ error | Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. | ||
| Designjet T series 67:YZ error | Input/Output problem through a Firewire Port | ||
| Designjet T series 68:YZ error | Loss of engine counters tracking | ||
| Designjet T series 71:YZ error | Out of memory failure | ||
| Designjet T series 71:19 error | Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together | ||
| Designjet T series 72:YZ error | Generic Firmware error | ||
| Designjet T series 73:YZ error | Servo Error | ||
| Designjet T series 74:YZ error | Error uploading firmware update file | ||
| Designjet T series 74.1:YZ error | Error uploading media profile update file | ||
| Designjet T series 75.1:YZ error | Preventative maintenance Kit #1 counter active (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage) | ||
| Designjet T series 75.2:YZ error | Preventative maintenance Kit #2 counter active | ||
| Designjet T series 75.3:YZ error | Preventative maintenance Kit #3 counter active (Cutter Assembly) | ||
| Designjet T series 75.4:YZ error | Preventative maintenance Kit #4 counter active | ||
| Designjet T series 76:YZ error | Hard disk drive is full | ||
| Designjet T series 77:YZ error | Web access application. the web server is not functioning correctly | ||
| Designjet T series 78:YZ error | Borderless printing not possible. Setting ignore | ||
| Designjet T series 78:1:YZ error | Media settings area missing in media settings file | ||
| Designjet T series 79:YZ error | Generic Firmware error | ||
| Designjet T series 79.1:YZ error | Recoverable firmware error that does not stop the printing process | |
|
| Designjet T series 81:YZ error | Problem with paper advance | ||
| Designjet T series 81.1:YZ error | Problem finding the Drive Roller zero | ||
| Designjet T series 84:YZ error | Back tension servo shutdown (roll feeding) | ||
| Designjet T series 85:YZ error | Problem finding the Drive Roller zero | ||
| Designjet T series 86:YZ error | Possible paper jam | ||
| Designjet T series 87:YZ error | Problem finding the Scan-axi encoder reading | ||
| Designjet T series 93:YZ error | Unable to pressurize the Ink Delivery System | ||
| Designjet T series 94:YZ error | Colour calibration error | ||
| Designjet T series 94.1:YZ error | Profiling algorithm failed | ||
Designjet T series 98:YZ error |
Automatic backup print mode enabled | ||
|
|||
| Designjet Z2100, Designjet Z3200, Designjet Z5200, Designjet Z6200 | |||
| Designjet Z series 01.0:YZ error | Communication with Main PCA failed | Return to top of page | |
| Designjet Z series 01.1:YZ error | Error in the Print Mech PCA | Request
a service/repair estimate Request a spare parts/maintenance kit price |
|
| Designjet Z series 01.2:YZ error | Failure reading acumen chip of an Ink Supply Station | Find
HP Designjet drivers View ink / paper / printhead prices |
|
| Designjet Z series 01.3:YZ error | Device I2C acumen Right Ink Supply Station failure | Buy
a replacement Designjet Emergency Designjet hire / rental |
|
| Designjet Z series 02.1:YZ error | Problem with the Carriage PCA | |
|
| Designjet Z series 03:YZ error | Problem with Power Supply Unit | ||
| Designjet Z series 03.0:10YZ error | Battery of Real time clock ran down | ||
| Designjet Z series 06:YZ error | Failure reading/writing NVM in Hard disk | ||
| Designjet
Z series 08:YZ error (or front panel is blank) |
No communication between the Front Panel and the Main PCA. | ||
| Designjet Z series 11:YZ error | Trailing cable does not seem to be detected | ||
| Designjet Z series 21:YZ error | Fail moving Service Station | ||
| Designjet Z series 21.1:YZ error | Fail moving the Primer Motor of the Service Station | ||
| Designjet Z series 2x.n:10 error | Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right. | ||
| Designjet Z series 22.0:YZ error | Left Ink Supply Station error | ||
| Designjet Z series 22.1:YZ error | Left Ink Supply Station error | ||
| Designjet Z series 22.2:YZ error | Right Ink Supply Station error | ||
| Designjet Z series 22.3:YZ error | Right Ink Supply Station error | ||
| Designjet Z series 24:YZ error | Ink Setup failure (you must bring purgers) | ||
| Designjet Z series 31:01 error | An error has been detected with the cutter | ||
Designjet Z series 31:02 error |
An error has been detected with the cutter | ||
| Designjet Z series 31:03 error | Paper is loaded. While testing the cutter, paper should not be loaded | ||
| Designjet Z series 41:03 error | Media-Axis Motor failure (likely due to friction or obstacles in the media path) | ||
| Designjet Z series 41:YZ error | Media-Axis Motor failure (likely due to friction or obstacles in the media path) | |
|
| Designjet Z series 42:03 error | Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault) | ||
| Designjet Z series 42:YZ error | Scan-Axis Motor failure (likely due to friction or obstacles in the media path) | ||
| Designjet Z series 44:YZ error | Fan electrical fault, or not connected | ||
| Designjet Z series 47:03 error | Star wheels motor error | ||
| Designjet Z series 47:YZ error | Star wheels motor error | ||
| Designjet Z series 48:YZ error | PPS system failure | ||
| Designjet Z series 51:YZ error | Window Sensor failure | ||
| Designjet Z series 52:10 error | The printer has detected fibers in the Drop Detector | ||
| Designjet Z series 55:YZ error | Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM. | ||
| Designjet Z series 56:YZ error | Drive roller analog encoder sensor fail or calibration failed | ||
| Designjet Z series 58:YZ error | The colour sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the colour sensor shutter does not open properly | ||
| Designjet Z series 61:YZ error | The file format is incorrect and the Printer cannot process the job | ||
| Designjet Z5200 62:YZ error | PC interface issue. Power on and off. Get the latest version of the firmware. | ||
| Designjet Z series 63:YZ error | Input/Output problem through the Network interface of the formatter | ||
| Designjet Z series 64:YZ error | Input/Output problem through the USB port | ||
| Designjet Z series 65:YZ error | Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error | ||
| Designjet Z5200 66:YZ error | Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded | ||
| Designjet Z5200 67:YZ error | Input/Output problem through a firewire port | ||
| Designjet Z series 68:YZ error | Loss of engine counters tracking | ||
| Designjet Z series 71:YZ error | Out of memory failure | ||
| Designjet Z series 71:19 error | Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together | ||
| Designjet Z5200 72:YZ error | Generic firmware error. Check that the printer has the latest firmware version - if not, update | ||
| Designjet Z series 72:YZ error | A service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed | |
|
| Designjet Z5200 73:YZ error | Servo error | ||
| Designjet Z series 74:YZ error | Error uploading firmware update file | ||
| Designjet Z series 74.1:YZ error | Error uploading media profile update file | ||
| Designjet Z5200 75.1:YZ error | Preventative maintenance kit #1 counter active (Scan Axis Components, Ink supply tubes, trailing cable, carriage) | ||
| Designjet Z5200 75.2:YZ error | Preventative maintenance kit #2 counter active | ||
| Designjet Z series 75.21:YZ error | The spittoons (left spittoon, service station) have reached 80% capacity | ||
| Designjet Z series 75.22:YZ error | The spittoons (left spittoon, service station) are full | ||
| Designjet Z series 76:YZ error | Hard disk drive is full | ||
| Designjet Z series 77:YZ error | Web access application. the web server is not functioning correctly | ||
| Designjet Z5200 78:YZ error | Borderless printing not possible. Setting ignored. | ||
| Designjet Z series 78:08 error | The job received can not be printed without borders on this paper | ||
| Designjet Z series 78:1:YZ error | Media settings area missing in media settings file | ||
| Designjet Z series 79:YZ error | Generic Firmware error | ||
| Designjet Z series 79.1:YZ error | Recoverable firmware error that does not stop the printing process | ||
| Designjet Z5200 81:YZ error | Problem with paper advance | ||
| Designjet Z series 81:YZ error | This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage. | ||
| Designjet Z5200 81.1:YZ error | Problem finding the Drive Roller zero | ||
| Designjet Z5200 84:YZ error | Back tension servo shutdown (roll feedng) | ||
| Designjet Z series 85:YZ error | Problem finding the Drive Roller zero | ||
| Designjet Z5200 86:YZ error | Possible paper jam | ||
| Designjet Z series 86:01 error | Problem moving the carriage, most likely due to a paper jam | ||
| Designjet Z series 87:YZ error | Problem finding the Scan-axi encoder reading | ||
| Designjet Z series 93:YZ error | Unable to pressurize the Ink Delivery System or the ISS Motor does not move as expected. | ||
| Designjet Z series 94:YZ error | Colour calibration error | ||
| Designjet Z5200 94.1:YZ error | Profiling algorithm failed | ||
| Designjet Z5200 98:YZ error | Automatic backup print mode enabled | |
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