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DesignJet Plotter service, repair, installation, deinstallation, training, removals
HP DesignJet plotter spare parts, maintenance kits (actual photo is of a DesignJet carriage)
HP DesignJet plotter annual support contracts - standard and support plus - Carepack
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Does your Designjet plotter need an annual service or repair? or do you need help setting up and installing your printer? Please contact us now for a quick estimate.

Are you looking for a specific part or maintenance kit item for your HP Designjet? Do you want to fit it yourself? Please contact us now for a parts-only quotation. Shipping is next working day (with optional Saturday deliveries if required).

Are you looking to take out an Annual Support Contract or Care Pack? Please contact us now for a quote. We can provide 1-5 year options on a next business day response with a choice of 2 types of cover.

HP DesignJet printer drivers
Resolution GB Limited - Engineering Statistics Jan-Dec 2011
Drivers & Product Info
 
Designjet Error Codes

What our customers have said about us:

"Very good service. It is much appreciated. I will use you again if we've further plotter problems"- GLAXO SMITH KLINE (GLOUCESTERSHIRE)

"We didn't have a service contract on our Designjet 5500 and HP wanted a lot of money for a call out. The printer decided to stop feeding paper in correctly.We found Resolution via Google and tried them. Staff were friendly and helpful on the phone and an engineer came out really quickly. Our printer is now fully operational at a fraction of the cost we thought it would take and we'd be very happy to recommend them and use them again! Thanks very much!" - FIELD AND CLEGG BRADLEY (WILTSHIRE)

"How refreshing (and unfortunately rare!) to find a company who has a positive approach to customers ...the phone was answered promptly, the promised quote was received within minutes and the engineer was actually early – it doesn’t get much better than that!" - OPEC PLC (BERKSHIRE)

"I just wanted to let you know that we are very pleased with the level of service that we have received from your company. I am going to email our staff in all of our offices to give them your website details and the instruction that you are the preferred point of contact if they have any problems with their plotters" - SALUS (LEICESTERSHIRE)

"Fantastic service and advice, new printer installed within 10 days and old one removed. Hassle-free, couldn't ask for more" - ARTECH (ABERDEENSHIRE)

"I do not believe I could recommend any improvements as none are required. The Engineer went out of his way to explain what was required and how he intended to do it. Extremely courteous and friendly, smart in appearance, totally professional" - OFFICE OF NATIONAL STATISTICS (NEWPORT, WALES)

"As we are completely short staffed it was great to have such an efficient response! The Engineer was extremely quick and very professional, I really appreciated his honesty! As a company we will be sure to use you again and will also recommend you!" - TARGETTI POULSEN (SURREY)

"Brilliant service and resolution!" - BONAM & BERRY (NOTTINGHAM)

"The service was fab, very quick, super efficient and very good value for money" - T-2 TECHNOLOGY (WORCESTERSHIRE)
 

Why servicing your Designjet NOW will pay dividends later
Why you should service your DesignJet plotter

 

1. Printheads have 200 microscopic nozzles firing ink droplets so fine that it forms an aerosol mist. Some of this ink mist is suspended above the paper and with each carriage pass is pulled into the finer workings of the Designjet, depositing a thin layer of ink throughout.

2. Print Carriage contamination provides positional errors (leading to banding, missing, jagged lines, missing characters and distortion of the drawing). Wear over time will also result in printheads not seating correctly.

3. Encoder Strip and Encoder Sensor contamination provides positional errors (also leading to banding, missing, jagged lines, missing characters and distortion of the drawing).

4. Optical Sensor contamination leads to upsetting the colour balance and causing paper edge detection problems.

5. Carriage Belt contamination leads to increased friction in the print carriage bearings and causes the belt to fragment and eventually snap. Belt replacement requires a full strip-down of the Designjet.

6. Carriage Motor this part incurs further stress when the slide rails are contaminated with fragments of belt and paper dust ,which in turn impacts its lifespan.

7. Slide Rail contamination from ink spray, paper dust and carriage belt fragments leads to increased friction on the Y axis, impacting the lifespan of the Carriage Motor. This slide rail needs regular lubrication.

8. Tubes Assembly is a maintenance kit item which carries ink to the print heads. They suffer from stress fractures due to the constant bending with each carriage movement pass. Such fractures can be picked up during a service visit. If undetected, high pressure ink will be sprayed inside the internal workings of the machine - requiring a full engineering strip-down (best case scenario) or replacement electronics module and other contaminated parts (worst case scenario).

9. Service Station acts as a Spittoon area (it cleans off the printheads and acts as a cap to prevent the printheads from drying out). After a while the spittoons become contaminated and ink will begin to overflow, often dripping down the right hand side of the machine onto the floor/carpet . These stains are difficult to remove.

Note: Designjet 'T' Series shown opposite
     
     
   


Why not subscribe to our YouTube channel, which will provide you with a large number of Designjet videos especially designed to give you a helping hand. Here is a small selection of videos below:

- How to recognise an error condition on the Designjet 100, 120, 130 series
- How to produce a configuration page on your Designjet 1050 / 1055
- Designjet 430 / 450 cartridge + data error message as machine boots up
- How to upgrade the memory on your Designjet 430 / 450
- Designjet 500 / 510 misuse (common ways to break 2 items on your Designjet)
- How to produce a configuration page on your Designjet 500 / 510
- How to set up a Designjet 750 / 755 on to a network
- What to expect when you buy, set-up and configure a Designjet T1300
- How to set up and install your Designjet Z3200
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Hewlett Packard Designjet plotter repair, HP Designjet printer service, repair, maintenance, annual support contracts and links to HP plotter drivers & Designjet specifications
New & second user Hewlett Packard Designjet plotters & all accessories for large format printers. Our refurbished HP Designjets are fully serviced by our team of trained HP engineers and come supplied with warranty.
Genuine Hewlett Packard ink, paper & print heads for the range of HP Designjet plotters. Designjet service parts are available on request.
Local call: 0845 0770 787 STD call: 01256 783390 Fax: 0845 0770 788
Home Service & Repair Hardware Sales Consumables Rental Contact
Specialists in Hewlett Packard Designjet repairs & maintenance, providing on-site plotter repairs & servicing UK-Wide with a choice of service levels from one-off repairs to annual maintenance contracts all delivered by HP trained engineers and technicians. Our service & repairs work is carried out using genuine HP parts, all consumable items or Designjet parts quoted within this site are genuine HP and carry the full manufacturers warranty. All plotter or printer repairs work is carried out to the highest service level and includes as standard a full service of your Designjet plotter. Fast and effective Designjet repairs of HP Designjets by our Hewlett Packard trained Designjet repairs engineers. Our Designjet repairs engineers carry a complete Designjet repairs kit and 98% of our Designjet repairs are completed on-site, within the hour, on a next day basis
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