Service & Repair Rental
Local call: 0845 0770 787 STD call: 01256 783390 Contact us for all your Designjet service and repairs
HP Designjet Plotter Service and Repair - UK wide
DesignJet Plotter service, repair, installation, deinstallation, training, removals
HP DesignJet plotter spare parts, maintenance kits (actual photo is of a DesignJet carriage)
HP DesignJet plotter annual support contracts - standard and support plus - Carepack
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Designjet Parts
Annual Support Contracts

Does your Designjet plotter need an annual service or repair? or do you need help setting up and installing your printer? Please contact us now for a quick estimate.

Are you looking for a specific part or maintenance kit item for your HP Designjet? Do you want to fit it yourself? Please contact us now for a parts-only quotation. Shipping is next working day (with optional Saturday deliveries if required).

Are you looking to take out an Annual Support Contract or Care Pack? Please contact us now for a quote. We can provide 1-5 year options on a next business day response with a choice of 2 types of cover.

HP DesignJet printer drivers

HP Plotter - Engineering Statistics
Drivers & Product Info
 
Designjet Error Codes

Specialists in HP Designjet large format plotter and Laserjet printer repairs:

HP Plotter are HP Designjet large format plotter and Laserjet printer repair specialists. We offer printer and plotter service and repairs UK-wide. We also supply spare parts and maintenance kits - as well as providing other services including printer removals, printer set-up and installations, staff training and printer upgrades.

Our repair estimates detail the likely repair costs in full – including possible replacement parts. We will also tell you at the outset if a machine is not economical to repair (when known). We attend with parts most likely required to resolve the fault and as such over 95% of our Designjet calls are repaired on our initial visit.

We have one of the largest parts stock in the UK for HP Designjet plotter parts, including end of line parts and/or parts no longer manufactured by HP. We also offer our customers Annual Support and Maintenance contracts for year-round protection and convenience.

Our Credentials:

• We are an HP Preferred partner, with our own dedicated HP manager
• We are HP Designjet Elite Club (DEC) partners, which means we are recognised by HP as large format printer specialists. We are one of only 12 companies across the UK and Ireland who have this status. All of our engineers are fully HP trained and certified
• We have nearly 6,500 customers and are well known in the industry for our honesty and professional integrity as well as our technical knowledge and expertise. We have also developed free videos to assist our customers
• We have 3 distribution centres located in Hampshire, Berkshire and Nottinghamshire, together with a nationwide engineering network covering calls throughout the UK
• Trading since 2000 we are a dependable, great all-round business with excellent customer service and Winners of the 2011-2012 Best Small-Medium Sized Business

Service and Repair Options:

Adhoc service/repair – no support contract in place? Let us service or repair your printer on a time + materials basis (purchase as and when required or simply use our pre-payment scheme)
Annual Support cover – choose between 2 levels of support over a 1-3 year period to cover your printers for all breakdowns. Our all inclusive next day response break-fix contracts provide cover for all callouts, engineering labour and parts (including maintenance kit parts) with optional annual service visits. (Note: all printers must be in good working order prior to going onto a Support Contract)
Regular maintenance visits – we can schedule engineering visits to maintain your printers and to carry out a regular service, clean, inspection and recalibration of your printers to reduce breakdowns and to keep your printers in optimal running order (ideal if you have no support contract in place – or if you wish to supplement your current support cover)
Parts & Maintenace Kits only – Looking for a supplier of original HP spare parts or maintenance kit items at competitive prices? We hold a large stock of parts with fast next day delivery
Pre-payment scheme – purchase discounted engineering hours for service or repairs in advance, valid for 12 months, to reduce PO paperwork/signoffs (ideal for local authorities, schools, government, healthcare, SME’s, large corporates or multi-sites with centralised purchasing etc)

.......> Click here for a Quick Quote

What our customers have said about us:

"Very good service. It is much appreciated. I will use you again if we've further plotter problems"- GLAXO SMITH KLINE (GLOUCESTERSHIRE)

"We didn't have a service contract on our Designjet 5500 and HP wanted a lot of money for a call out. The printer decided to stop feeding paper in correctly.We found Resolution via Google and tried them. Staff were friendly and helpful on the phone and an engineer came out really quickly. Our printer is now fully operational at a fraction of the cost we thought it would take and we'd be very happy to recommend them and use them again! Thanks very much!" - FIELD AND CLEGG BRADLEY (WILTSHIRE)


"How refreshing (and unfortunately rare!) to find a company who has a positive approach to customers ...the phone was answered promptly, the promised quote was received within minutes and the engineer was actually early – it doesn’t get much better than that!" - OPEC PLC (BERKSHIRE)

"I just wanted to let you know that we are very pleased with the level of service that we have received from your company. I am going to email our staff in all of our offices to give them your website details and the instruction that you are the preferred point of contact if they have any problems with their plotters" - SALUS (LEICESTERSHIRE)

"Fantastic service and advice, new printer installed within 10 days and old one removed. Hassle-free, couldn't ask for more" - ARTECH (ABERDEENSHIRE)

"I do not believe I could recommend any improvements as none are required. The Engineer went out of his way to explain what was required and how he intended to do it. Extremely courteous and friendly, smart in appearance, totally professional" - OFFICE OF NATIONAL STATISTICS (NEWPORT, WALES)

"As we are completely short staffed it was great to have such an efficient response! The Engineer was extremely quick and very professional, I really appreciated his honesty! As a company we will be sure to use you again and will also recommend you!" - TARGETTI POULSEN (SURREY)

"Brilliant service and resolution!"
- BONAM & BERRY (NOTTINGHAM)

"The service was fab, very quick, super efficient and very good value for money" - T-2 TECHNOLOGY (WORCESTERSHIRE)

 

Why servicing your Designjet NOW will pay dividends later
Why you should service your DesignJet plotter

 

1. Printheads have 200 microscopic nozzles firing ink droplets so fine that it forms an aerosol mist. Some of this ink mist is suspended above the paper and with each carriage pass is pulled into the finer workings of the Designjet, depositing a thin layer of ink throughout.

2. Print Carriage contamination provides positional errors (leading to banding, missing, jagged lines, missing characters and distortion of the drawing). Wear over time will also result in printheads not seating correctly.

3. Encoder Strip and Encoder Sensor contamination provides positional errors (also leading to banding, missing, jagged lines, missing characters and distortion of the drawing).

4. Optical Sensor contamination leads to upsetting the colour balance and causing paper edge detection problems.

5. Carriage Belt contamination leads to increased friction in the print carriage bearings and causes the belt to fragment and eventually snap. Belt replacement requires a full strip-down of the Designjet.

6. Carriage Motor this part incurs further stress when the slide rails are contaminated with fragments of belt and paper dust ,which in turn impacts its lifespan.

7. Slide Rail contamination from ink spray, paper dust and carriage belt fragments leads to increased friction on the Y axis, impacting the lifespan of the Carriage Motor. This slide rail needs regular lubrication.

8. Tubes Assembly is a maintenance kit item which carries ink to the print heads. They suffer from stress fractures due to the constant bending with each carriage movement pass. Such fractures can be picked up during a service visit. If undetected, high pressure ink will be sprayed inside the internal workings of the machine - requiring a full engineering strip-down (best case scenario) or replacement electronics module and other contaminated parts (worst case scenario).

9. Service Station acts as a Spittoon area (it cleans off the printheads and acts as a cap to prevent the printheads from drying out). After a while the spittoons become contaminated and ink will begin to overflow, often dripping down the right hand side of the machine onto the floor/carpet . These stains are difficult to remove.

Note: Designjet 'T' Series shown opposite

     
 Designjets we repair

Designjet Model number

 
HP Designjet 10ps / 20ps / 50ps Repair
HP Designjet 100 Repair
HP Designjet 1050C Plus Repair
HP Designjet 1050C Repair
HP Designjet 1055 CM Repair
HP Designjet 1055CM Plus Repair
HP Designjet 111 with Roll Feed Repair
HP Designjet 111 with Tray Repair
HP Designjet 120 Repair
HP Designjet 120nr Repair
HP Designjet 130 Series Repair
HP Designjet 130r Repair
C7790A | C7790AR | C7790B | C7790BR | C7790C | C7790CR
C7796A | C7796AR | C7796B | C7796C | C7796D
C6074B | C6074BR
C6074A | C6074AR
C6075A | C6075AR
C6075B | C6075BR
CQ532A
CQ533A
C7791A | C7791AR

C7791B | C7791BR
C7791C | C7791D
C7791H
HP Designjet 200 Repair (D-size/A1)
HP Designjet 200 Repair (E-size/A0)
HP Designjet 2000CP Repair
HP Designjet 220 Repair (D-size/A1)
HP Designjet 220 Repair (E-size/A0)
HP Designjet 230 Repair (D-size/A1)
HP Designjet 230 Repair (E-size/A0)
HP Designjet 2500CP Repair
HP Designjet 250C Repair D-size/A1
HP Designjet 250C Repair E-size/A0
HP Designjet 2800CP Repair
C3180A
C3181A
C4703A | C4703AR
C3187A
C3188A
C4694A
C4695A
C4704A | C4704AR
C3190A
C3191A
C6085A | C6085AR
HP Designjet 30 Repair
HP Designjet 3000CP Repair
HP Designjet 330 Repair (D-size/A1)
HP Designjet 330 Repair (E-size/A0)
HP Designjet 350 Repair (D-Size/A1)
HP Designjet 350 Repair (E-Size/A0)
HP Designjet 3500CP Repair
C7790D | C7790E
C4723A | C4723AR
C4701A
C4702A
C4699A
C4700A
C4724A | C4724AR
HP Designjet 4000 Repair (42"/A0)
HP Designjet 4000PS Repair
HP Designjet 430 Repair (D-Size/A1)
HP Designjet 430 Repair (E-size/A0)
HP Designjet 4500 Repair (42"/A0)
HP Designjet 4500PS Repair
HP Designjet 4500MFP Repair
HP Designjet 450C Repair (D-size/A1)
HP Designjet 450C Repair (E-size/A0)
HP Designjet 455CA Repair (D-size/A1)
HP Designjet 455CA Repair (E-size/A0)
HP Designjet 488CA Repair
Q1273A
Q1274A
C4713A | C4713AR
C4714A | C4714AR
Q1271A
Q1272A
Q1276A
C4715A | C4715AR | C6086A
C4716A | C4716AR
C6080A | C6080AR
C6081A | C6081AR
C6082A | C6082AR | C6083A | C6083AR
HP Designjet 500 Repair (24"/A1)
HP Designjet 500 Repair (42-inch)
HP Designjet 5000 Repair (42-inch)
HP Designjet 5000 Repair (60-inch)
HP Designjet 500PS Repair
HP Designjet 510 Repair (24"/A1)
HP Designjet 510 Repair (42"/A0)
HP Designjet 5500 Repair (42-inch)
HP Designjet 5500 Repair (60-inch)
C7769B | C7769BR
C7770B | C7770BR
C6090A | C6090AR | C6090V | C6091A | C6091AR | C6091V
C6095A | C6095AR | C6095V | C6096A | C6096AR | C6096V
C7769C | C7769CR | C7770C | C7770CR
CH336A
CH337A

Q1251A | Q1251AR | Q1251V | Q1252A | Q1252AR | Q1252V
Q1253A | Q1253AR | Q1253V | Q1254A | Q1254AR | Q1254V
HP Designjet 600 Repair (D-size/A1)
HP Designjet 600 Repair (E-size/A0)
HP Designjet 650C Repair D-size/A1
HP Designjet 650C Repair E-size/A0
HP Designjet 650C/PS Repair (24"/A1/Postscript)
HP Designjet 650C/PS Repair (36"/A0/Postscript)
C2847A
C2848A
C2858A | C2858B
C2859A | C2859B
C3791A
C3792A
HP Designjet 700 Repair (24"/A1)
HP Designjet 700 Repair (36"/A0)
HP Designjet 700 Repair (D-size/A1)
HP Designjet 700 Repair (E-size/A0)
HP Designjet 750C Repair (D-size/A1)
HP Designjet 750C+ Repair (24"/A1)
HP Designjet 750C+ Repair (36"/A0)
HP Designjet 750C+ Repair (D-size/A1)
HP Designjet 750C+ Repair (E-size/A0)
HP Designjet 755CM Repair (E-size/A0)
C4705B
C4706B | C4706BR
C4705A
C4706A
C3195A
C4708B | C4708BR
C4709B | C4709BR
C4708A
C3196A | C4709A
C3198A | C3198B | C3198BR
HP Designjet 800 Repair (24"/A1)
HP Designjet 800 Repair (42-inch)
HP Designjet 800PS Repair (24"/A1)
HP Designjet 815 MFP Repair
C7779B | C7779BR
C7780B | C7780BR | C7780C | C7780CR
C7779C | C7779CR
Q1279A | Q1279AR
HP Designjet Copier CC800PS Repair
HP Designjet Scanner 4200 Repair
Q1262A
Q1280A | Q1280AR
HP Designjet T1100 Repair (24")
HP Designjet T1100PS Repair (24")
HP Designjet T1100 Repair (44")
HP Designjet T1100PS Repair (44")
HP Designjet T1300 Repair
HP Designjet T1300PS Repair
HP Designjet T2300eMFP Repair
HP Designjet T2300eMFP PS Repair
HP Designjet T610 Repair (24")
HP Designjet T610 Repair (44")
HP Designjet T790 Repair (24")
HP Designjet T790PS Repair (24")
HP Designjet T790 Repair (44")
HP Designjet T790PS Repair (44")
HP Designjet T7100 Repair

Q6683A | Q6683AR
Q6684A | Q6684AR
Q6687A | Q6687AR
Q6688A | Q6688AR
CR651A
CR652A
CN727A
CN728A
Q6711A | Q6711AR
Q6712A | Q6712AR
CR647A
CR648A
CR649A
CR650A
CQ105A

HP Designjet Z2100 Repair (24")
HP Designjet Z2100 GP Repair (24")
HP Designjet Z2100 Repair (44")
HP Designjet Z3100 Repair (24")
HP Designjet Z3100 GP Repair (24")
HP Designjet Z3100PS Repair (24")
HP Designjet Z3100 Repair (44")
HP Designjet Z3100PS GP Repair (44")
HP Designjet Z3200 Repair (24")
HP Designjet Z3200PS Repair (24")
HP Designjet Z3200 Repair (44")
HP Designjet Z3200PS Repair (44")
HP Designjet Z5200PS Repair (44")
HP Designjet Z6100 Repair (42")
HP Designjet Z6100 Repair (60")
HP Designjet Z6100PS Repair (42")
HP Designjet Z6100PS Repair (60")
HP Designjet Z6200 Repair (42")
HP Designjet Z6200 Repair (60")

Q6675A | Q6675AR | Q6675D
Q6675B | Q6675BR
Q6677A | Q6677AR
| Q6677D
Q5669A | Q5669AR
Q5669B | Q5669BR
Q5670A | Q5670AR
Q6659A | Q6659AR
Q6660A | Q6660AR

Q6718B
Q6720B
Q6719B
Q6721B
CQ113A
Q6651A | Q6651AR
Q6652A | Q6652AR
Q6653A | Q6653AR
Q6654A | Q6654AR
CQ109A
CQ111A

   


Why not subscribe to our YouTube channel, which will provide you with a large number of Designjet videos especially designed to give you a helping hand. Here is a small selection of videos below:

- How to recognise an error condition on the Designjet 100, 120, 130 series
- How to produce a configuration page on your Designjet 1050 / 1055
- Designjet 430 / 450 cartridge + data error message as machine boots up
- How to upgrade the memory on your Designjet 430 / 450
- Designjet 500 / 510 misuse (common ways to break 2 items on your Designjet)
- How to produce a configuration page on your Designjet 500 / 510
- How to set up a Designjet 750 / 755 on to a network
- What to expect when you buy, set-up and configure a Designjet T1300
- How to set up and install your Designjet Z3200

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Hewlett Packard Designjet plotter repair, HP Designjet printer service, repair, maintenance, annual support contracts and links to HP plotter drivers & Designjet specifications
New & second user Hewlett Packard Designjet plotters & all accessories for large format printers. Our refurbished HP Designjets are fully serviced by our team of trained HP engineers and come supplied with warranty.
Genuine Hewlett Packard ink, paper & print heads for the range of HP Designjet plotters. Designjet service parts are available on request.


Local call: 0845 0770 787 STD call: 01256 783390 Fax: 0845 0770 788
Service & Repair Hardware Sales
Specialists in Hewlett Packard Designjet repairs & maintenance, providing on-site plotter repairs & servicing UK-Wide with a choice of service levels from one-off repairs to annual maintenance contracts all delivered by HP trained engineers and technicians. Our service & repairs work is carried out using genuine HP parts, all consumable items or Designjet parts quoted within this site are genuine HP and carry the full manufacturers warranty. All plotter or printer repairs work is carried out to the highest service level and includes as standard a full service of your Designjet plotter. Fast and effective Designjet repairs of HP Designjets by our Hewlett Packard trained Designjet repairs engineers. Our Designjet repairs engineers carry a complete Designjet repairs kit and 98% of our Designjet repairs are completed on-site, within the hour, on a next day basis
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