Local call: 0845 0770 787 STD call: 01256 783390 Fax: 0845 0770 788

Annual Support Contracts / HP Care Packs


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What Designjets are covered?
We cover all current HP Designjet models, UK-wide, on a next working day response with a choice of cover between 1-3 years. With respect to older models we cover most older Designjets excluding the following models shown below (which we can still repair on an adhoc basis for you). When the renewal is due we will contact you again to see if you wish to renew - these are not rolling contracts so you are not 'tied-in'.

What is your response time?
We provide a next business day response, Monday to Friday, 9am-5pm - excluding bank holidays and weekends. This allows us sufficient time to ship parts to site to ensure that our engineer has all the parts required in order to effect a fast repair. Where appropriate we will also try to get you 'up and running' remotely as a "temporary stop gap" prior to our engineer attending. 98% of all contract calls are closed on the initial visit.

What if we move or sell the printer?
If you move address simply notify us in writing and we can quickly switch cover to the new location free of charge. There may be a reduced response time depending on the new location so please check with us first (e.g. Outer Hebrides aren't covered, Isle of Wight may not be next working day if we are unable to secure a ferry etc). If you decide to sell or upgrade your printer please contact us first. If you trade-in your machine against a new purchase we will offset any full months left remaining on your contract and put it against your new printer.

What is covered under the Support Cover?

We have a clear policy whereby all callouts, engineering labour and parts are covered. This includes all maintenance kits items (those parts which wear and tear with use). You also have a choice of upgrading from our standard cover to a Support Plus Contract - which includes an additional full service/clean/inspection and recalibration of your Designjet. (This is a preventative maintenance contract and is designed to keep your plotter in optimal working order). Exclusions include accidental damage/misuse (e.g. if you drop the printer down the stairs or damage the plotter during an office move), consumables (ink, printheads and paper), damage resulting from fitting remanufactured/non-HP consumables and parts, damage resulting from fitting 3rd party add-ons which stress the machine and damage resulting from the machine being operated outside of HPs operating instructions (e.g. hostile environment - too hot/cold/dusty or with fluctuating power/power surges etc). Please view our full terms and conditions here.

NEW FOR 2011!!: as a contract customer you receive 5% discount off all your HP ink, paper and printheads orders.

Printer/Plotter
Standard Contract
2 Year
3 Year
Support Plus
2 Year
3 Year
      Prices quoted below are our standard rates. If your location falls outside our
standard areas of cover, prices may be slightly higher than those shown below.
Designjet 70 90 100 100+ 110+ 110+NR 120 130
£142.00
£240.00
-
-
-
-
Designjet 111
£142.00
£240.00
-
-
-
-
Designjet 430 430C
£220.00
£418.00
£594.00
£330.00
£627.00
£891.00
Designjet 450C 455CA 488CA
£220.00
£418.00
£594.00
£330.00
£627.00
£891.00
Designjet 500
£220.00
£418.00
£594.00
£330.00
£627.00
£891.00
Designjet 230 250C 330 350C
Adhoc repair only
Designjet 510
£220.00
£418.00
£594.00
£330.00
£627.00
£891.00
Designjet 200 220 600 650C 700 750C 750C+
Adhoc repair only
Designjet 800
£360.00
£684.00
£972.00
£490.00
£931.00
£1323.00
Designjet 1050C 1050C+ 1055CM 1055CM+
£750.00
£1425.00
£2025.00
£860.00
£1634.00
£2322.00
Designjet 2000CP 2500CP 2800CP
Adhoc repair only
Designjet 3000CP 3500CP 3800CP
Adhoc repair only
Designjet 4000
£802.00
£1523.00
£2165.40
£1032.00
£1960.80
£2786.40
Designjet 4020 4020PS
£802.00
£1523.00
£2165.40
£1032.00
£1960.80
£2786.40
Designjet 4500
£915.00
£1738.50
£2470.50
£1115.00
£2118.50
£3010.50
Designjet 4520 Scanner
£1010.00
£1919.00
£2727.00
£1260.00
£2394.00
£3402.00
Designjet 4520 4520PS
£995.00
£1890.50
£2686.50
£1115.00
£2118.50
£3010.50
Designjet 4520 HD MFP
£995.00
£1890.50
£2686.50
£1115.00
£2118.50
£3010.50
Designjet 5000 (42")
£852.00
£1618.80
£2300.40
£1002.00
£1903.80
£2705.40
Designjet 5500 (42")
£852.00
£1565.00
£2300.40
£1002.00
£1903.80
£2705.40
Designjet 5000 (60")
£890.00
£1691.00
£2403.00
£1090.00
£2071.00
£2943.00
Designjet 5500 (60")
£890.00
£1691.00
£2403.00
£1090.00
£2071.00
£2943.00
Designjet T610 Series
£230.00
£437.00
£621.00
£340.00
£646.00
£918.00
Designjet T770 / T770 HDD (A0)
£315.00
£569.00
£850.50
£415.00
£788.50
£1120.50
Designjet T770 / T770 HDD (A1)
£226.00
£429.40
£610.20
£326.00
£619.40
£880.20
Designjet T790 24”
£240.00
£426.00
£648.00
£350.00
£665.00
£945.00
Designjet T790 44”
£315.00
£568.00
£850.50
£425.00
£807.50
£1147.50
Designjet T1100
£330.00
£627.00
£891.00
£460.00
£874.00
£1242.00
Designjet T1120 (24")
£330.00
£599.00
£891.00
£460.00
£874.00
£1242.00
Designjet T1120 (44")
£430.00
£817.00
£1161.00
£560.00
£1064.00
£1512.00
Designjet T1120 HD MFP
£1620.00
£2999.00
£4374.00
£1820.00
£3458.00
£4914.00
Designjet T1200 (44")
£430.00
£817.00
£1161.00
£560.00
£1064.00
£1512.00
Designjet T1200 HD MFP
£1620.00
£2999.00
£4374.00
£1820.00
£3458.00
£4914.00
Designjet T1300 / T1300PS
£450.00
£825.00
£1215.00
£580.00
£1102.00
£1566.00
Designjet T2300 eMFP
£855.00
£1575.00
£2308.50
£1004.00
£1907.60
£2710.80
Designjet T7100
£1122.00
£2030.00
£3029.40
£1320.00
£2508.00
£3564.00
Designjet Z2100 Series
£330.00
£627.00
£891.00
£485.00
£921.00
£1309.50
Designjet Z3100 Series
£470.00
£893.00
£1269.00
£660.00
£1254.00
£1782.00
Designjet Z3200 Series
£470.00
£893.00
£1269.00
£660.00
£1254.00
£1782.00
Designjet Z5200 (44")
£580.00
£1102.00
£1566.00
£690.00
£1311.00
£1863.00
Designjet Z6100 Series (42")
£980.00
£1862.00
£2646.00
£1090.00
£2071.00
£2943.00
Designjet Z6100 Series (60")
£1260.00
£2394.00
£3402.00
£1370.00
£2603.00
£3699.00
Designjet Z6200 Series (42")
£955.00
£1814.50
£2578.50
£1155.00
£2194.50
£3118.50
Designjet Z6200 Series (60")
£1460.00
£2774.00
£3942.00
£1660.00
£3154.00
£4482.00
             
Designjet 815MFP
£360.00
£684.00
£972.00
£490.00
£931.00
£1323.00
Designjet + Scanner Unit (excludes screen & PC)
£1490.00
£2831.00
£4023.00
£1620.00
£3078.00
£4374.00
 

 


Customer Designjet Support Contract Reviews

"Gordon Lutton Solicitors, Hereford recommend Resolution GB Ltd for their quality of service, prompt response times and excellent support." GORDON LUTTON SOLICITORS, HEREFORD

"Resolution GB Limited has provided our institution with a service rarely supplied in current times. All members of staff with whom I have had contact since 2006 have been exceptionally helpful allowing us to maintain non stop research and teaching support.
We currently have a DesignJet purchased from Resolution GB on which we print our research posters and a great value service contract. They have serviced other printers of ours also using excellent engineers and I have no hesitation in recommending them to other departments. I would not dream of contacting any other company to repair and service our machines."
SCHOOL OF PHARMACY, UNIVERSITY OF LONDON, LONDON

We have had our HP Design plotter on a maintenance contract with Resolution GB Ltd for 3 years now. Resolution GB have been an excellent service provider and we would gladly recommend they prompt and comprehensive cover.
AVON PROJECT SERVICES, RINGWOOD, HAMPSHIRE

Thanks for your help, we are really impressed with your/the companies service.
BYTES DOCUMENT SOLUTIONS, CRAWLEY, WEST SUSSEX.

“I have discussed the renewal with my colleagues and they are happy to renew our maintenance agreement for another year. Thank you for your excellent service.”
CANNING CONVEYOR, WORKSOP, NOTTS

“We would like to renew our contract with you. We have been very happy with the service over the past year”.
J. HUMPHREY & PARTNERS, NEWCASTLE UPON TYNE

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Hewlett Packard Designjet plotter repair, HP Designjet printer service, repair, maintenance, annual support contracts and links to HP plotter drivers & Designjet specifications
New & second user Hewlett Packard Designjet plotters & all accessories for large format printers. Our refurbished HP Designjets are fully serviced by our team of trained HP engineers and come supplied with warranty.
Genuine Hewlett Packard ink, paper & print heads for the range of HP Designjet plotters. Designjet service parts are available on request.
Local call: 0845 0770 787 STD call: 01256 783390 Fax: 0845 0770 788
Specialists in Hewlett Packard Designjet repair & maintenance, providing on-site plotter repair & servicing UK-Wide with a choice of service levels from one-off repair to annual maintenance contracts all delivered by HP trained engineers and technicians. Our service & repair work is carried out using genuine HP parts, all consumable items or Designjet parts quoted within this site are genuine HP and carry the full manufacturers warranty. All plotter or printer repair work is carried out to the highest service level and includes as standard a full service of your Designjet plotter.
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