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Local call: 0845 0770 787 STD call: 01256 783390 Fax: 0845 0770 788
Rental FAQ
 

Are consumables supplied with the machine?

We can supply the machine with or without consumables at your preference.
 
Can we source our own inks?

Yes, we are happy for you to use your own inks or another supplier. However, we do insist that any inks installed are genuine HP, not refilled or third party inks.

Unfortunately, some third party inks may cause damage to the equipment. Repair costs caused by the use of third party inks will be billed to the rental customer.
 

How are consumables billed?

New consumables supplied will be billed at our standard rate less 5% discount for rental customers.
For customers wishing to pay on a percentage use basis, ink consumed will be billed per ml of ink consumed. No additional charge is made for print head use. Rates vary according to model of Designjet rented so please ask us for prices.
Any paper supplied will be billed at our standard published prices less 5% discount.
 

What if the machine develops a fault?

We will repair or replace the equipment free of charge.
 

Is training provided?

If required we can provide on-site training on the Designjet, this is provided as standard if an installation is booked; this is a billable service, so please ask for a quotation. The training will cover operation of the Designjet; it will not cover training on any design software you are operating.
 

Will you setup & install the machine?

If required we can provide on-site setup, this is a billable service, so please ask for a quotation. Equipment can be pre-configured for your network prior to shipping free of charge if requested.
 

Who is responsible for returning the machine?

Any shipping costs are the responsibility of the customer, if you choose to collect/deliver the Designjet via your own carrier you should ensure adequate insurance as goods in transit are then your responsibility.
 

Is there a limit on use or any penalty charges for page count?

No.
 

What is the specification of the machine?
  This will vary according to your requirement, contact us to discuss exacty what sort of large format printing you intend doing, we will select a suitable Designjet & quote accordingly.

Rental Terms and Conditions

 
UK WIDE
NEW &REFURBISHED
NEXT DAY DELIVERY
HP Plotter repair, Hewlett Packard Designjet printer service, repair, maintenance, annual support contracts and links to HP plotter drivers & Designjet specifications
New & second user Designjet plotter & all accessories for large format printers. Our refurbished Designjets are fully serviced by our team of trained HP engineers and come supplied with warranty.
Genuine HP ink, paper & print heads for the Hewlett Packard range of Designjet plotters. Designjet service parts are available on request.
Local call: 0845 0770 787 STD call: 01256 783390 Fax: 0845 0770 788
Home Service & Repair Hardware Sales Consumables Rental Contact
Specialists in HP Designjet repair & maintenance, providing on-site plotter repair & servicing UK-Wide with a choice of service levels from one-off repair to annual maintenance contracts all delivered by HP trained engineers and technicians. Our service & repair work is carried out using genuine HP parts, all consumable items or Designjet parts quoted within this site are genuine HP and carry the full manufacturers warranty. All plotter or printer repair work is carried out to the highest service level and includes as standard a full service of your Designjet plotter.
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