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| Local call: 0845 0770 787 | STD call: 01256 783390 | Fax: 0845 0770 788 | ||||
| TESTIMONIALS
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We're always happy to receive feedback from our customers, and if you're new to us these may be useful in helping you to get a feel for the level of service you can expect across the UK. |
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| Equally important is our ability to repair equipment efficiently: | ||
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Equipment
repaired within 1st Site visit (All products) YTD - |
97.7% | |
Thank you A recent customer wasn't content to just give us feedback on our Designjet repair - |
 London |
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| Fast
and reliable service, our downtime was minimised and hence productivity
not compromised. First class service all round. PRODRAUGHT SERVICES |
Bude | |
| Considering
the HP DESIGNJET 430 is a few years old we have looked after its well being
keeping it clean and undamaged, we had ever had any trouble with its operation.
We are impressed with the service of repair and would always ask for repairs
to be carried out by Resolution GB Limited. INDOOR CONTROLLED ENVIRONMENT LTD |
Birmingham | |
| I
could not have asked for a better service than that which was provided by
Resolution GB. From the first call through to the call centre to the service
engineer completing the job took less than half a working day – which
is beyond an exceptional service. We shall certainly be using Resolution
GB for future services and repairs. DERWENT UPHOLSTERY LIMITED |
Riddings, Derbyshire | |
| Found
company using search engine – very easy site to navigate. Good telephone
service with clear & concise estimate emailed in a very short time.
You are not made to feel obliged to accept quotation. Very pleased overall
with service provided. Would recommend. VALLEY BUILDERS LIMITED |
East Grinstead, West Sussex | |
| Efficient,
quick service, engineer arrived when he said he would and was presentable,
professional and courteous. Would recommend and use again. DESIGN & PLANNING COMPANY (Anon) |
Berkshire | |
| Excellent
service. Engineer had been to the office before and knew exactly what machines
we had and what needed to be done. I would definitely use Resolution GB
again and would recommend them. THE BCI LIMITED |
Caversham, Berkshire | |
| Thank
you very much for your prompt service. You saved the day so we could get
our presentation out on time and won the job. Again thank you very much. ADVANCED INTERIOR SOLUTIONS |
High Wycombe, Bucks | |
| Service
was very good IT COMPANY (Anon) |
Portsmouth | |
| Trouble-free,
reliable service from start to finish. CORNWALL WILDLIFE TRUST |
Truro, Cornwall | |
| Excellent
service form beginning to end…Problem solved in minutes. Thanks IP ARCHITECTS |
Teddington, Middlesex | |
| Just
to let you know, all items have arrived and the plotter has been set up. Thanks for your help and efficient service –I would be happy to refer you to potential clients. CBS PLC |
Ascot | |
| Just
to let you know that Matthew came and fitted the new clutch assembly on
Tuesday and the plotter is working great again. He also fitted the memory
in the 1050C plus which is also fine. The replacement for the faulty memory
for the 1050C arrived yesterday and I installed it this morning and its
picked it up fine. Thanks for the great service. Please pass on the same
to Matthew for me as well. JACOBS ENGINEERING LIMITED |
Telford | |
| “Gordon
Lutton Solicitors, Hereford recommend Resolution GB Ltd for their quality
of service, prompt response times and excellent support. The latter relates
particularly to Nicola Bray for whom nothing was too much trouble.” GORDON LUTTON SOLICITORS |
Hereford | |
| The
print head arrived Saturday every thing working fine and got my job out
for this morning. Can you let me have a VAT invoice and also prices for ink, our machine its a HP Z2100. Thanks for all your help, it got us out of a hole ! NORWYN LTD, PRESTON, LANCASHIRE |
Preston, Lancashire | |
| The
courier came and got the plotter yesterday It all went very smoothly!! Thanks for your help BBC, LONDON |
London | |
| We
have had our HP Design plotter on a maintenance contract with Resolution
GB Ltd for 3 years now. Resolution GB have been an excellent service provider
and we would gladly recommend their prompt and comprehensive cover. AVON PROJECT SERVICES, RINGWOOD, HANTS |
Ringwood, Hants | |
| I am writing on behalf of The Peter Burholt Partnership to thank you for the brilliant service your company has provided. We were very pleased with the fantastic job your engineer did for us. We found him to be incredibly knowledgeable and informative. We would definitely be more than happy to use your company in future. | Brighton, West Sussex | |
| I
would just like to say I haven't received service like yours for ANYTHING
for as long as I can remember. Next day (as it happened) and nice guy, fixed
it. Just BRILLIANT. A BIG
Thank you from all of us here at AOI. |
Kew, London | |
| Your
engineer was a cheerful chap. It took less time for him to diagnose the
problem than it took me to make him a cup of tea! Ho hum. |
Bromley,
Kent |
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| Oh
bliss, its so nice to have a vendor reply in such a short amount of time,
unlike HP - its much appreciated. |
Aberdeen, Scotland | |
| Thanks for your help last week - the HP toners arrived this morning and having replaced all the remanufactured ones in our printer with these new ones, it is now printing in glorious colour again! | Wimborne, Dorset | |
| Hello, not sure if I came back to you yesterday following a visit by your engineer, but just to say thank you, most impressed with the service and with the engineer, he was excellent and got things sorted speedily, efficiently and very politely, which makes a change nowadays (gosh I sound old). Anyway, thank you. | Stroud, Gloucestershire | |
| Just to say, I was very impressed with the speed of service, and the plotter is now fully serviced and happily plotting away. If we need any printer / plotter repairs in the future I shall not hesitate to contact yourselves, Thanks. | Nottingham | |
| As you know we have used your services in the past weeks. It seems to us your company is reliable and reasonable. Would your company be interested in taking on a contract for all of our printers here in Greenock? | Greenock, Scotland | |
| Amazing, before I even respond the cartridge has arrived. Thank you very much, saved me yet again. | Bromley, Kent | |
| Firstly I'd like to comment on the Engineer you send out to site. He was so professional, and It was a real pleasure to have someone working on our equipment that knew what they were doing and what they were talking about. I will be recommending Resolution GB to my Manager in a very High regard. | Guildford, Surrey | |
| The service provided by your company was brilliant, and you will be my first call next time I've a problem. | Central London | |
| We are really pleased with the service you have provided to our customer, on our behalf. Thank you very much! | Royston, Herts | |
| Thank
you the engineer was polite and efficient - no problem with service received. |
Waltham Cross, Herts | |
| Our
plotter has been repaired, thank you for an absolutely first class service.
We shall certainly be enlisting your services again and would be willing to recommend you to anyone that requires a reference. |
Oxford | |
| Thanks
for the quick response to my problem. |
Peterborough | |
| Many thanks for all your help, you and anyone else I dealt with at your company were certainly a lot better and more helpful and informative than all the other repair companies I contacted. |
Edinburgh, Scotland | |
| Thankyou for being so prompt and it is great to be able to work with a company that says exactly what they are doing and do it!!!!!! |
Leicester |
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| Local call: 0845 0770 787 | STD call: 01256 783390 | Fax: 0845 0770 788 |
| Home | Service & Repair | Hardware Sales | Consumables | Rental | Contact |
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