Testimonials

We've been very fortunate to have a great number of customers who don't mind taking the time out to give us useful, constructive (and very lovely) comments about our service.  Many of our customers take quality of work seriously and we like to think that if you see their names here, they are the type of people you might also like to do business with. 

Resolution GB were fantastic, very quick and extremely helpful. No question is too stupid and they had our best interests at heart when sorting out the repair. Everyone I spoke to was incredibly friendly and helpful. They have been added to our address book as our permanent Plotter Saviours!! Sarah O'Regan, Cullinan Studio

I use Resolution GB because it's easy - the sales team are polite and knowledgeable; - engineers turn up on time, are efficient and effective - pricing is very competitive. That's precisely what I want from a supplier/maintainer, no hassle. John Rowe, Leadbitter

I just wanted to say a very big thank you to your wonderful engineer from the New Forest who talked me through solving a printing problem with my HP Designjet 450C. He was so patient, clear and helpful...and had a sense of humour too! Printer running well now, it is 20 years old, but still works so well and a bit of a clean up of the nozzles and cartridges, sure did the trick. Kendal Orange, Moose Corporation

Having just moved our Architects firm in to its new office, on day one we had a problem with our plotter not working. I called Resolution GB who pretty much dropped everything to help me. The engineer came out straight away, fixed the plotter and serviced it, so the clients drawings were all submitted on time by 3 O'clock that afternoon. Charlie Boher, Boher Architecture Limited

Government, Councils, LA's

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The Royal Borough of Windsor and Maidenhead

The Royal Borough of Windsor and Maidenhead

Printer is great; performing as it should. Thanks for your help and advice. It made the process a lot easier.

North Somerset Council

North Somerset Council

Great service! We were in a panic as to whether or not the machine could even be repaired but the engineer was both helpful and knowledgeable and had it working within a couple of hours.

Office for National Statistics

Office for National Statistics

I do not believe I could recommend any improvements, as none are required. The Engineer went out of his way to explain what was required and how he intended to do it. Extremely courteous and friendly, smart in appearance totally professional.

London Borough of Redbridge

London Borough of Redbridge

Just a line to say thanks for arranging the repair of our plotter so quickly. The engineer was courteous and very efficient - much impressed with your company.

Milton Keynes Council

Milton Keynes Council

The Resolution engineer came on time and fixed our broken plotter along with performing the annual service. All done in one quick visit with no fuss. Very pleased with the service from Resolution. 

London Borough of Bromley

London Borough of Bromley

Thanks to your engineer, who spent most of Friday afternoon taking apart our HP Designjet Z6100, cleaning each part and putting it all back again for its yearly service. He had his work cut out for him as the machine had missed its previous service the year before. He also noticed that the belt was worn and replaced it there and then which saved us the hassle of another call out later on in the year. He then had to look at the HP Designjet 800 which thankfully he had cleaned the previous year, so was not in such a mess as the Designjet Z6100. Many thanks for a job well done. 

London Borough of Newham

London Borough of Newham

Score: 5/5

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