We've been very fortunate to have a great number of customers who don't mind taking the time out to give us useful, constructive (and very lovely) comments about our service. Many of our customers take quality of work seriously and we like to think that if you see their names here, they are the type of people you might also like to do business with.
The prompt attendance of your service engineer after sending you the Purchase Order was very impressive. Also, his friendly, helpful manner and how he explained what was wrong and what he’d done to fix it was very good. I was very happy with the service provided by Resolution GB from my initial call through to completion of the repair works. Thanks again.
Just sorting out my emails and thought I would send a quick note to say thank you. Your service was every bit as good as your website suggested it would be.
Engineer, Norman, made contact and arranged the earliest suitable time for myself, to come on site. Yes, I was confident, to continue with my other work whilst the service took place, and was not disappointed. Plotter totally serviced and back running, within my timeframe.
Resolution GB Limited has provided our institution with a service rarely supplied in current times. All members of staff with whom I have had contact since 2006 have been exceptionally helpful allowing us to maintain non stop research and teaching support. We currently have a DesignJet purchased from Resolution GB on which we print our research posters and a great value service contract. They have serviced other printers of ours also using excellent engineers and I have no hesitation in recommending them to other departments. I would not dream of contacting any other company to repair and service our machines.
I am very happy with the service. I have found the HP Designjet 510 such a joy to use. Easy and straight forward too. And the quality of the output is remarkable!
Resolution have been a great help in our support for plotters and printers for the Architecture Department. From the engineers to the staff at the office we have found them highly professional and polite, and more importantly always get the job done
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